James Long, the technician, arrived at my house on or about 4pm today and installed an Operator Reinforcement Bracket 18". He quoted a price of $206.00 plus $20.00 Fleet Transportation Fee for a total of $226.00. I had a printed coupon discount of $15.00 that I printed from Precision Door Service Website. So, the final total amounted to $211.00. The technician performed an excellent job and was professional and courteous. My one concern was the cost of the bracket. On Amazon.com, the price of similar bracket cost $30.00. When this cost is deducted from $206.00, the balance is $176.00. The installation took about 30 minutes to install. I felt that the labor cost is excessively high for a 30 minute job. But I needed to have it repaired so I agreed. Also, what is the Fleet Transportation Fee of $20.00? If it wasn't for the excessively high labor fee, I would have given this survey a 5 star.

- Emmanuel Naval

As always, great service and quick! Chris as really nice and explained everything thoroughly. I’m very pleased!

- Joyce Belmore

Excellent service as always

- Mario & karen Acosta

Great service! We were able to get a repairman, Chris, here within a couple hours of calling and got the repairs done on the spot!! Super impressed!! Thanks Again!!

- Jay and Tera Scott

Did we meet your expectations? Did we solve your problem? Were the people who represent our company courteous and professional? Were they helpful? YES! TO ALL THE ABOVE!

- Barbara Richards

Awesome technician

- Kathy Hayes

We have been using Precision Garage Door Service for several years. We have always been happy with their service and their friendly staff. Mike came to our house today to fix our door as our spring broke. He was very professional as well as super nice. He fixed our door in no time flat and got our door working back to new. We are so happy with Precision and definitely would call them in the future as needed.

- Wendy Wehman

Great service 2nd to none ???? ????

- Rene Hughes

My wife and I own 10 houses and have used your services on multiple occasions. The people sent out seem to be very knowledgeable and professional. A courtesy call is always made by the Service Tech to let you know they are on their way and give you an ETA, and we find that quite helpful since we don't live at each location. During our last service the Tech came up with multiple options to solve our problem and we chose which way to go. We are very happy with the service we have received and will continue to use your services in the future.

- Paul Gallagher

Noah came out and knew exactly what was wrong with my garage door. He explained everything to me and even showed me how to open and close the door as it needed a little TLC because of the age. He was fantastic all the way around and I really appreciate all that he did.

- Carol Johnson

On 31 May 2022 I attempted to leave for work and realized my garage door would not open. I looked up and saw that the handle had broken away from the door and I had to manually open the door to get my car out. I called Precision (I've used them in the past ) and was booked for a next day appt. As stated the tech (Daron) called ahead and arrived during the booked time. He did a thorough examination of my garage subsequently giving a detailed explanation of what happened. He provided me with three with 3 different options (explaining each) allowing me to determine what was best for me now and in the future. He even pointed out that his company has a policy of making payments in 3 equal installments (equivalent to 90 days same as cash) with no hits against your credit. He made the repairs within an hours time and my garage door is back to functioning properly with a SILENT opening and closing. Even though I rendered payment in full it was nice to know I had an option. If your looking for an honest, dependable company with exceptional service, I recommend using Precision. Carolyn L. Lumpkin

- Carolyn Lumpkin

I had a Garage door opener installed by Charle Sherwood. He did an excellent job of explaining what needed to be done and the pricing. The install itself was excellently done - both fast and done right.

- Donald Robinson

Austin, the technician, was excellent. He was on time , professional, very competent, polite and personable.

- Ronnie Midkiff

My garage remote was not working. Austin Orton came out at the time expected .He was very courteous and professional and diagnosed the problem quickly. He replaced the wall remote and everything worked fine. He also serviced all the hinges, spring and rollers. All was done in a very short time. I also appreciate the same day service!

- Bill H

Logan was polite. Friendly and skilled

- Maureen Jacob

The men done a great job,but I will say the price was way to high,that same model sells for around $330 with all equipment supplied,everything that they installed.

- Sam Greco

Thank you for taking the time to speak with me today regarding your experience. We are thankful you gave us the opportunity to make this right. Please do not hesitate to contact me for any other concerns you may have :)

Timely, friendly, quality services provided.

- Mary Pierce

Totally dissatisfied with technician who came. I asked for a written estimate and it was hand written on a notebook piece of paper and left with my nephew. Most shocking was the estimate of it being over $2,700.00 another company was called and it was fixed immediately for $129.00

- Isaac Ruffin

Thank you for taking the time to speak with me today regarding your experience. We are thankful you gave us the opportunity to make this right. Please do not hesitate to contact me for any other concerns you may have :)

We are a previous customer with a door opener installed. We appreciate the fast service response.

- Ralph Lake

Good and fast service

- Luis Prado

I have use this company before, they do excellent work. The Tech tells you every is wrong beside the broken spring.

- Karl Kindred

SOOOO HAPPY ! ! ! Our service technician (Arnold) arrived ON TIME and was very knowledgeable and professional. Even though the broken spring was obvious, he inspected the door and advised of possible problems we were not aware of. No high pressure but since it had been 20 years since the door was last repaired there were issues that need to be addressed. Arnold did the agreed upon repairs, he even had all of the necessary parts on his truck, none of this I'll pick up the parts and be back tomorrow! Very happy with Arnold and Precision. Will definitely be my first call for any repair in the future.

- Cindy May

Work was done very professional, explained all work and warranties.

- Ann Jones

Precision Doors was able to fit me into the tech’s schedule late on the same day, which I was not expecting. Then, they sent one of their best techs that actually installed 5 doors for me, 13 years prior to today. Jimmy Johnson is the fastest, most accurate, safest, and courteous technician you could ask for. He immediately found the problem with my door being the torsion spring and he had it, 10 side rollers, both side cables and pullies replaced, and the entire door system lubricated in a little over 45 minutes. Now it lifts and lowers smoothly and quietly again. Thanks Precision Doors !

- Gary Leino

Andy was amazing. He was very professional and kind. He took the time to explain my repair options and costs as well as how to maintain the equipment. I received same day service and he even showed up prior to the scheduled window of arrival. Awesome experience from beginning to end and I would definitely recommend the company as well as Andy!

- Shellie Taubert

We had heard about your company on the Joy FM and were glad we contacted you. The service man was very courteous and honest. Told me what our problem was and within thirty minutes the job was done. We have a much quieter garage door going up and down, but in better condition with new teflon rollers. Thanks and God bless

- Bill Anderson

Repeat customer satisfied with confidence that tech. Is Always friendly, Knowledgeable , fair & quick service.

- Mary Mouzon

Definitely a 5* rating! Isak was punctual,polite,knowledgeable and gave us options regarding the costs involved.His outstanding service has sold us on your company.

- Byron Holley

The installers were professional, accurately diagnosing the problem and gave me several options on a replacement garage door opener that would fit my budget. The installation went smoothly, worked fine and sent the invoice to my email.

- Ronald Hartman

Jimmy was excellent and we look forward to him doing our garage repairs today!

- Evonne O'bryan