Review:

Called Precision on Tuesday. They came out to look at the situation gave us an estimate and we’re out Wednesday (the very next day) to install the door. Rob West was our installing technician. He was professional, through and explained everything that he was going to perform that day. After the installation he explained throughly how to use the entire system. If every company and their employees did this type of amazing work it would take the pressure and worry out of contacting companies to have work done. We had a new garage door and opener installed. Everything is perfect and thanks again to Rob on an outstanding job. Couldn’t be happier with the outcome and workmanship! It was easy to give this these guys a five star rating.

Review:

Service was great, tech arrived an hour after I called and performed the repair quickly and efficiently.

Review:

About a month ago… my garage door failed. The door would still open and close, however - none of the "wireless" remotes would trigger it anymore. It was a 2002, Craftsman... probably installed when the house was built... and from the research - the logic board finally went on it. After getting a couple quotes from the various companies around town - I decided to check out Precision Overhead Garage Door... I've seen their trucks a multitude of times in the Tampa Bay area; and a family member recently had an opener replacement with them as well. Mr. Jimmy Johnson arrived promptly after his courtesy call that he was on his way. I knew already that I wanted an opener replacement, rather than trying to replace the logic board... didn't want to risk more stuff going bad down the road. Mr. Johnson arrived and inspected the current installation... actually confirming my thoughts that corners were definitely cut on the original installation. After discussing some different models and options for the various new openers... battery backup, Wi-Fi enabled... we settled on the Liftmaster 8355W. After working the numbers a bit, Mr. Johnson called his boss on my behalf to discuss pricing option - and whoa, Mr. Johnson fought for me - I received a quote that way WAY under what some other... discount... place had offered me. They just gained a loyal customer, along with many word-of-mouth recommendations. I told him his boss owes him a steak dinner, and I'll be following up to make sure it gets done! Mr. Johnson quickly got to the installation process - which I didn't even expect to have same-day service. It was hot... humid... Tampa weather of course... but no complaints from Mr. Johnson. He installed a new rail, the sensors, and wall-mount button to open/close the door - along with programming the remote that also came with the opener. Mr. Johnson was very informative on the pros and cons of the various technology when it came to garage doors; I'm a gadget nerd - so I try to soak up as much info as possible. The Liftmaster 8355W, once installed, is so much quieter than my old Craftsman... it's a Belt drive rather than chain - which he explained is top of the line. For the price; it doesn't get any better than that - and you'll get the same service as I did as long as you ask for Jimmy Johnson to help you out. He's been with Precision for over half of his career - so he knows what he's talking about. Don't go for companies with "coupon" words in their name... Go for companies that know their ISH... and who have employees who care about their work - like Mr. Jimmy Johnson - residential technician. Very Satisfied Customer! James

Review:

The service is 5 stars. Tech was nice, explained options. Fixed the problem quickly.

Review:

Jimmy was very professional and completed the job to my satifaction. The door is perfect now!

Review:

Thank you Jim rapp for doing a great job very understanding and just a real guy. Thank you for helping you veterans.

Review:

Thank you Arnold! You were very professional, courteous, and did a great job in a timely manner. I appreciate your flexibility working with our families’ schedule and following up to ensure I received my pdf invoice via email. It is a great reflection of your character as well as the company’s leadership.

Review:

Choose Precision due to extremely professional evaluation and estimate by Rebecca Fernandez.She is 5 Star! We were also extremely impressed by the professionalism and competence of installers Nick and Justin. Overall a tremendous team. I will recommend Precision to neighbors and friends.

Review:

Thank you for the service provided by Jessie. He was informative and very patient and polite with me. My garage door works fabulous now!

Review:

your company is doing a good job I really appreciate the work they at home with my garage door they were on time very respectful and also they take time to explain the to me for me to understand I am so glad I call precision thanks.

Review:

Chris was quick, did a great job, and was very personable.

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John Tsangarinos Professional Persuasive Competent. A+++ Spent way over anticipated cost. Confident it's money well spent in the long run.

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Very efficient and great customer service. I appreciated the extra inspection and maintenance check.

Review:

Timely and prompt.... this is the second time I’ve used precision garage doors and am highly satisfied with the service.... the techs are very friendly and knowledgeable

Review:

Called in this morning because my garage door wasn't opening/closing. By the end of the day, the technician that came (Joshua) was able to replace the necessary parts and make the garage work better than before!

Review:

Very good services. That's all we need.

Review:

Justin was on point and very professional with resolving a minor adjustment of sensor that caused the garage door not to open. He took the time to explain the cause and the corrective action if sensors gets knocked out of line in the future. Thanks, Justin

Review:

Our scheduled appointment was between 1000 and 1400, Josh called about 1045 and said he was about 20 minutes away. He showed up shortly thereafter. He saw the problem where the garage door opener was no longer connected to the garage door. He pointed out the garage door opener was not centered on the garage door, thus connected was made using the perforated angle metal. This obviously created a severe stress point and lasted less than 2 years of the installation of the double wide hurricane door. Josh provided a price to repair the existing connection. We discussed the option of correcting the placement of the garage door opener. Decided to have the garage door opener correctly relocation. Josh relocated the opener, tested and lubricated the garage door in about 40 minutes. Would not hesitate to call again.

Review:

Precision Garage Service. Called placed for service just before 4pm. Service was scheduled the next day between the hours of Noon-four. What I liked about this company. Confirmation for the appointment was sent at 4:04pm to my email address, noting date and my correct address along with technician’s name and pictures of their employees. Our technician, Travis Dobson called ahead on the day of our appointment to let me know he was 20 minutes away and arrived just before noon. He was courteous, professional, and personable. Travis provided us with three repair options and answered all my questions so we could make an informed decision for the repair that was right for our budget. Parts for the repair were stocked on the truck and repairs were made promptly to the agreed upon price. Employees that provide the face to face service are a huge part of what makes a company great, Travis Dobson is definitely an asset to Precision Garage Door. Covid-19 protocols were followed for the duration of the repair.

Review:

Precision is fast, courteous, and fair.

Review:

Andy came to repair our garage door promptly. He was knowledgeable and knew right away what failed. He offered several solutions and went with the one we chose. We now have a door that works like new. We will highly recommend Precision to our family and friends

Review:

Precision is reliable, professional and good people to deal with!

Review:

Tech Noah was amazing, cost of bearing plates and single spring bearing, not so much. Feel like I was raped. These items can be had on AMAZON for about $40. I was charged $180 for the plates and $80 for the single bearing. $260 total. Shame on me for not checking first. Be warned - Research parts cost online before you agree to have them installed.

Thank you for taking the time to speak with me today. I'm glad we were able to make your experience better. If there's anything you need, please do not hesitate to contact us.

Review:

Great service! Explained everything, did an excellent Job! Left garage cleaner than when tech arrived! Very pleased with repair!

Review:

I was very happy with the service that I received from Precision Overhead Garage Door Service. The technician (Jimmy Johnson) professional , informative and vey knowledgeable. I would use and recommend your company in the future, thanks. Roberto Batista

Review:

Fantastic Job! Our technician was Jim and from start to finish he was professional and knowledgeable. Gave us guidance on what needed to be done and worked quickly to get it done. Highly recommend!

Review:

Thank you. The service was greatand the tech gave me recommendations on how to keep my garage door running smoothly with periodic maintenance

Review:

The technician was great, very informative and efficient. That said, $250 for 20 minutes of work seems excessive.

Thank you for taking the time to speak with me today. We appreciate the opportunity to make this right for you. If there's anything else you need, please feel free to contact us.

Review:

Matt provided prompt fantastic service with safety being paramount. Friendly, personable and knowledgeable; offering various options to best serve our needs. Definitely recommend in the future. Already put them in my contact list.

Review:

Our technician, Jeremy (A) - Rossi was extremely helpful. Tons of knowledge and explained the process as well as what we would require thoroughly. I’ll definitely use Precision again if I ever have any more issues.