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Read what people are saying
about Precision Garage Door in:

Riverview, FL

Precision Overhead Garage Door of Tampa, FL
has received 280 reviews, averaging 4.85 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Terrible first experience with this company! First off the technician didnt even know what he was coming to do. How do you show up at someones home to do a job but dont know what that job is. This was the first red flag. After my wife told him, all you doing to simple lubricating the garage door. He then came back with a outrageous price of $200. My wife explained to him; "we were quoted $89.95 in the beginning when the service was first booked a week ago, why did the price go up"? My home is 10 months old, new construction. For that price I could just do it myself. He then said; "he will take 1 door off and it comes down to $109". Plus $20 charge for fuel cost. My wife then responded : "that still not $89.85 then I was quoted and I shouldnt have to pay for your fuel cost. Your company should be paying that". After she proceeded to call the Precision office to clear this matter up. Then technician said "Okay, hold on dont worry about it. I'll just take the $89.95". $200 dollars to lube a 10 month old garage door is ridiculous. I literally could have did it myself. If I wasnt currently overseas with the miltary. Intentionally upcharging new customers for simply services is unacceptable!
Claudelle Browne
A Response from: Jim Rapp

Thank you for taking the time to speak with me today regarding your feedback. Again, we are so sorry for the miscommunication when scheduling your appointment. Thank you for allowing us to make this right for you and we look forward to helping you in the future.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Being one of the most trusted garage door companies, why would anyone use another company. When the new garage door opener did not function as stated they promptly came and replaced the unit with a better one. At no cost to me. You cannot ask for better service then that. The service techs were awesome. Thank you and I will be recommending you to everyone I know.
Joe Mandracchia
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

excellent service! work was done quickly. So impressed they could come out on the weekend (Sunday).
Lisa Gebeault
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jeremey was Our Tech Guy, Very kind, out going and took time with Us to explain Everything. He did a Wonderful job..Our Garage door is very quiet and works Beautiful. Thank You ???? Precision for having a Positive, kind and Godly Man Working for Your Company.
Judi Zettel
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was cordial in addressing our garage door opener repair. He stated I had a broken coupler and that my 6 year old springs needed replaced> Cost $690. That seemed expensive and I got a second opinion from another company. They felt I only needed the $5 coupler replaced and that tightening the springs would work for a while until I was ready to replace them. $85 cost. I had him then replace the springs at a cost of $200. That is $285 for the same repair Precision was going to do for $690. Precision was willing to change out our opener and install springs for $1295. The competition was willing to install a new opener that I bought at Lowe's for $125. $300 new wi-fi opener with installation $425. Really Precision! Taking advantage of retired couples should make you feel bad. I guess not since even though you did no work for me, you required a $50 service charge. Shame on you.
Daniel Sanders
A Response from: Jim Rapp

It was a pleasure speaking with you today regarding your feedback. If there's anything else you need, please don't hesitate to contact us.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jose came to fix my garage door spring. He was very professional and knowledgeable. Even though I was able to pay in full for the repair Jose told me about how the owner wanted to help his customers by splitting the payments due to the way people have been affected by COVID-19 Which is great.Once again thank you.
Marlene Excellent
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Always the best!
Albert Cayce
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was awesome! Tech reported on time and solved our problem without replacing our opener.
Joe Mandracchia
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Door has service my door in the past and I used them again today. They are honest, reputable, licensed and bonded. They replaced the the springs, rollers, the tension cable and the ball bearing. It came with a five year warranty. They give you extremely good service and I highly recommend them. Thank you Precision.
Dianna Finch
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Glad to have called Precision Garage. Arnold Simpson did an outstanding job! He was timely and courteous, followed CDC guidelines while on the job. Will definitely recommend Precision Garage to everyone.
Norvin Olivas
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jason called to let me know he was on his way to my house. Once at my house he took the time to explain why the garage door springs needed to be replaced. While he was replacing the springs he explained what he was doing and answered all the questions I had about the process. He did the job in a very timely manner. Great job! Thanks...
Kevin Spiller
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent customer service; the technician (Matt) was extraordinarily professional, courteous and proficient in diagnosing the problems with my garage door opener system; takes your business to the next level; Your service fee was extremely reasonable compared to other quotes which I received for the same service: based upon my interaction with Precision, from the customer service representative to the technician (Matt) arrival and completion of the service, I would recommend Precision for any garage door service because of their customer service and professional technicians.
Darryl Hill
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jimmy was very efficient, friendly and professional.
Katisha Mccall
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt, courteous, and professional service. Precision did a great job with installing my new garage door.
Felix Powell
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jimmy arrived on the front end of the allotted time frane & was very pleasant & professional.
Toni Scott
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Keith Allen Arrived on time and followed all COVID-19 procedures. He wore a mask and gloves the entire time and was extremely aware of his distance from me. He was very friendly and discussed my options in great detail and patients. The repair was fast! Two springs plus maintenance quick! Great guy. Great service. Thanks!
Paul Baez
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service. The technician explained all cost and options up front. Fair prices. Will recommend to others
Jason Vasquez
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Chad gave us a couple of options on should we repair or replace the opener. we ask what he would recommend. our opener is 15 years old. it made more sense to replaced the the opener completely. two remote. one key pad. one central opener. runs very quiet. very happy. plus Chad is a nice guy. thanks
David Grant
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Was referred by a neighbor. Technician was very professional - Joshua Page. He explained at various intervals what he found and want he did to fix the issues. Will gladly refer Precision and Joshua to others.
Annie Horne
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you very much for your wonderful job and for thoughtful way you treated me.Not charging for your service,that made feel forever grateful! Thanks again!
Gabriela Dabija
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Exactly what I had hoped for. Very quiet can hardly hear raise up or down. Our installer couldn't have been any nicer with a great sense of humor. Treated us like we were more than just another install more like we have been friends for a long time.
David May
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional! Friendly! And was on time!
Donna Goodson
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service was fast and professional. The technician explained the problem and solution clear and effective. Thanks
Jose Penaroza
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I needed a new garage door spring and cables for my townhome. Same day service arrived much earlier than estimated. Tech Robert was professional and friendly and gave 3 options. He also gave some maintenance tips.
Steven Demask
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very happy with the service and promptness of the technicians (John). Not only did they fix my damage but made me aware of other issues I was not aware of. Their knowledge and professionalism was something you rarely see anymore. From now on Precision is the garage service company for me. As well as anyone else I know will be using Precision Garage Door Repair. Thank you
Christine Houshyani
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician Chris (A)- Pinnegar was so sorry to have arrived at 8:30 pm. He was not our original tech, who had vehicle issues, but filled in to solve my issue. He did everything to make sure I was satisfied. Great employee you have.
Scarlett Russell
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very courteous when I called. Service tech called me within an hour to let me know he was on his way. Service tech was really courteous and did a great job replacing springs and new garage door opener. Definitely a five star rated company.
Fred Levine
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Advertising and positive online reviews. Shane our technition was excellent and very timely. Very professional company.
Candis & Ray McDonald
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brian and Jeremy were both friendly and professional. Technical knowledge was spot on for the issue, and the fix was completed in a timely manner. Good crew, good business.
Douglas Woods
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Chris Johnson was very professional. He explained all the options and installed it in a timely fashion.
Jeff Miller
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
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