Review:

Terrible first experience with this company! First off the technician didnt even know what he was coming to do. How do you show up at someones home to do a job but dont know what that job is. This was the first red flag. After my wife told him, all you doing to simple lubricating the garage door. He then came back with a outrageous price of $200. My wife explained to him; "we were quoted $89.95 in the beginning when the service was first booked a week ago, why did the price go up"? My home is 10 months old, new construction. For that price I could just do it myself. He then said; "he will take 1 door off and it comes down to $109". Plus $20 charge for fuel cost. My wife then responded : "that still not $89.85 then I was quoted and I shouldnt have to pay for your fuel cost. Your company should be paying that". After she proceeded to call the Precision office to clear this matter up. Then technician said "Okay, hold on dont worry about it. I'll just take the $89.95". $200 dollars to lube a 10 month old garage door is ridiculous. I literally could have did it myself. If I wasnt currently overseas with the miltary. Intentionally upcharging new customers for simply services is unacceptable!

Thank you for taking the time to speak with me today regarding your feedback. Again, we are so sorry for the miscommunication when scheduling your appointment. Thank you for allowing us to make this right for you and we look forward to helping you in the future.

Review:

Being one of the most trusted garage door companies, why would anyone use another company. When the new garage door opener did not function as stated they promptly came and replaced the unit with a better one. At no cost to me. You cannot ask for better service then that. The service techs were awesome. Thank you and I will be recommending you to everyone I know.

Review:

excellent service! work was done quickly. So impressed they could come out on the weekend (Sunday).

Review:

Jeremey was Our Tech Guy, Very kind, out going and took time with Us to explain Everything. He did a Wonderful job..Our Garage door is very quiet and works Beautiful. Thank You ???? Precision for having a Positive, kind and Godly Man Working for Your Company.

Review:

The technician was cordial in addressing our garage door opener repair. He stated I had a broken coupler and that my 6 year old springs needed replaced> Cost $690. That seemed expensive and I got a second opinion from another company. They felt I only needed the $5 coupler replaced and that tightening the springs would work for a while until I was ready to replace them. $85 cost. I had him then replace the springs at a cost of $200. That is $285 for the same repair Precision was going to do for $690. Precision was willing to change out our opener and install springs for $1295. The competition was willing to install a new opener that I bought at Lowe's for $125. $300 new wi-fi opener with installation $425. Really Precision! Taking advantage of retired couples should make you feel bad. I guess not since even though you did no work for me, you required a $50 service charge. Shame on you.

It was a pleasure speaking with you today regarding your feedback. If there's anything else you need, please don't hesitate to contact us.

Review:

Jose came to fix my garage door spring. He was very professional and knowledgeable. Even though I was able to pay in full for the repair Jose told me about how the owner wanted to help his customers by splitting the payments due to the way people have been affected by COVID-19 Which is great.Once again thank you.

Review:

Always the best!

Review:

Service was awesome! Tech reported on time and solved our problem without replacing our opener.

Review:

Precision Door has service my door in the past and I used them again today. They are honest, reputable, licensed and bonded. They replaced the the springs, rollers, the tension cable and the ball bearing. It came with a five year warranty. They give you extremely good service and I highly recommend them. Thank you Precision.

Review:

Glad to have called Precision Garage. Arnold Simpson did an outstanding job! He was timely and courteous, followed CDC guidelines while on the job. Will definitely recommend Precision Garage to everyone.

Review:

Jason called to let me know he was on his way to my house. Once at my house he took the time to explain why the garage door springs needed to be replaced. While he was replacing the springs he explained what he was doing and answered all the questions I had about the process. He did the job in a very timely manner. Great job! Thanks...

Review:

Excellent customer service; the technician (Matt) was extraordinarily professional, courteous and proficient in diagnosing the problems with my garage door opener system; takes your business to the next level; Your service fee was extremely reasonable compared to other quotes which I received for the same service: based upon my interaction with Precision, from the customer service representative to the technician (Matt) arrival and completion of the service, I would recommend Precision for any garage door service because of their customer service and professional technicians.

Review:

Jimmy was very efficient, friendly and professional.

Review:

Prompt, courteous, and professional service. Precision did a great job with installing my new garage door.

Review:

Jimmy arrived on the front end of the allotted time frane & was very pleasant & professional.

Review:

Keith Allen Arrived on time and followed all COVID-19 procedures. He wore a mask and gloves the entire time and was extremely aware of his distance from me. He was very friendly and discussed my options in great detail and patients. The repair was fast! Two springs plus maintenance quick! Great guy. Great service. Thanks!

Review:

Great service. The technician explained all cost and options up front. Fair prices. Will recommend to others

Review:

Chad gave us a couple of options on should we repair or replace the opener. we ask what he would recommend. our opener is 15 years old. it made more sense to replaced the the opener completely. two remote. one key pad. one central opener. runs very quiet. very happy. plus Chad is a nice guy. thanks

Review:

Was referred by a neighbor. Technician was very professional - Joshua Page. He explained at various intervals what he found and want he did to fix the issues. Will gladly refer Precision and Joshua to others.

Review:

Thank you very much for your wonderful job and for thoughtful way you treated me.Not charging for your service,that made feel forever grateful! Thanks again!

Review:

Exactly what I had hoped for. Very quiet can hardly hear raise up or down. Our installer couldn't have been any nicer with a great sense of humor. Treated us like we were more than just another install more like we have been friends for a long time.

Review:

Very professional! Friendly! And was on time!

Review:

The service was fast and professional. The technician explained the problem and solution clear and effective. Thanks

Review:

I needed a new garage door spring and cables for my townhome. Same day service arrived much earlier than estimated. Tech Robert was professional and friendly and gave 3 options. He also gave some maintenance tips.

Review:

Very happy with the service and promptness of the technicians (John). Not only did they fix my damage but made me aware of other issues I was not aware of. Their knowledge and professionalism was something you rarely see anymore. From now on Precision is the garage service company for me. As well as anyone else I know will be using Precision Garage Door Repair. Thank you

Review:

Technician Chris (A)- Pinnegar was so sorry to have arrived at 8:30 pm. He was not our original tech, who had vehicle issues, but filled in to solve my issue. He did everything to make sure I was satisfied. Great employee you have.

Review:

Very courteous when I called. Service tech called me within an hour to let me know he was on his way. Service tech was really courteous and did a great job replacing springs and new garage door opener. Definitely a five star rated company.

Review:

Advertising and positive online reviews. Shane our technition was excellent and very timely. Very professional company.

Review:

Brian and Jeremy were both friendly and professional. Technical knowledge was spot on for the issue, and the fix was completed in a timely manner. Good crew, good business.

Review:

Chris Johnson was very professional. He explained all the options and installed it in a timely fashion.