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Our technician, Jeremy (A) - Rossi was extremely helpful. Tons of knowledge and explained the process as well as what we would require thoroughly. I’ll definitely use Precision again if I ever have any more issues.

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Your representative was very professional.

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My service technician was awesome and did a great job.

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Precision Garage Door has a great customer service & the technicians have great work ethics, Really appreciate the process/flow of customer service and repairing the work order in a time manner

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Very good company with professional services..... Had new door opener installed and wasn't initially satisfied with the price but they worked with me. With Precision, its not all about the $$$....customer satisfaction is part of the mix. Good example for other companies....

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Thank you for sending the best for my garage door opener replacement yesterday. Robert was professional and knows his craft. Very courteous and helpful. Thank you!

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I called for service on Mon afternoon and service tech. Bryan arrived on schedule Tues.morning and was able to have the garage door opener replaced with all components in less than 2 hrs. He was very knowledgeable, professional and a pleasure to deal with. I highly recommend their service.

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Chris J was a true professional. He was on time, explained everything, and was very courteous. I will utilize Precision again and also recommend.

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Excellent Service from start to finish. Estimate to installation was perfect. We had to replace two full doors. The technicians very helpful and they answered all our questions and was very efficient. If I needed to repair or replace again I will call Percision for peace of mind.

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Jimmy Johnson the service technician is the best there was the best there is and the best there ever will be he did a great job very expeditious very courteous very kind very considerate extremely professional extremely knowledgeable very helpful this company continues to impress me unsolicited response

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VERY PROFESSIONAL TECHNICIAN AND GREAT TECHNICAL KNOWLEDGE AND ABILITIES. MY GARAGE DOOR IS QUIETER THAN IT HAS EVER BEEN.

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Terrible first experience with this company! First off the technician didnt even know what he was coming to do. How do you show up at someones home to do a job but dont know what that job is. This was the first red flag. After my wife told him, all you doing to simple lubricating the garage door. He then came back with a outrageous price of $200. My wife explained to him; "we were quoted $89.95 in the beginning when the service was first booked a week ago, why did the price go up"? My home is 10 months old, new construction. For that price I could just do it myself. He then said; "he will take 1 door off and it comes down to $109". Plus $20 charge for fuel cost. My wife then responded : "that still not $89.85 then I was quoted and I shouldnt have to pay for your fuel cost. Your company should be paying that". After she proceeded to call the Precision office to clear this matter up. Then technician said "Okay, hold on dont worry about it. I'll just take the $89.95". $200 dollars to lube a 10 month old garage door is ridiculous. I literally could have did it myself. If I wasnt currently overseas with the miltary. Intentionally upcharging new customers for simply services is unacceptable!

Thank you for taking the time to speak with me today regarding your feedback. Again, we are so sorry for the miscommunication when scheduling your appointment. Thank you for allowing us to make this right for you and we look forward to helping you in the future.

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Being one of the most trusted garage door companies, why would anyone use another company. When the new garage door opener did not function as stated they promptly came and replaced the unit with a better one. At no cost to me. You cannot ask for better service then that. The service techs were awesome. Thank you and I will be recommending you to everyone I know.

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excellent service! work was done quickly. So impressed they could come out on the weekend (Sunday).

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Jeremey was Our Tech Guy, Very kind, out going and took time with Us to explain Everything. He did a Wonderful job..Our Garage door is very quiet and works Beautiful. Thank You ???? Precision for having a Positive, kind and Godly Man Working for Your Company.

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The technician was cordial in addressing our garage door opener repair. He stated I had a broken coupler and that my 6 year old springs needed replaced> Cost $690. That seemed expensive and I got a second opinion from another company. They felt I only needed the $5 coupler replaced and that tightening the springs would work for a while until I was ready to replace them. $85 cost. I had him then replace the springs at a cost of $200. That is $285 for the same repair Precision was going to do for $690. Precision was willing to change out our opener and install springs for $1295. The competition was willing to install a new opener that I bought at Lowe's for $125. $300 new wi-fi opener with installation $425. Really Precision! Taking advantage of retired couples should make you feel bad. I guess not since even though you did no work for me, you required a $50 service charge. Shame on you.

It was a pleasure speaking with you today regarding your feedback. If there's anything else you need, please don't hesitate to contact us.

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Jose came to fix my garage door spring. He was very professional and knowledgeable. Even though I was able to pay in full for the repair Jose told me about how the owner wanted to help his customers by splitting the payments due to the way people have been affected by COVID-19 Which is great.Once again thank you.

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Always the best!

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Service was awesome! Tech reported on time and solved our problem without replacing our opener.

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Precision Door has service my door in the past and I used them again today. They are honest, reputable, licensed and bonded. They replaced the the springs, rollers, the tension cable and the ball bearing. It came with a five year warranty. They give you extremely good service and I highly recommend them. Thank you Precision.

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Glad to have called Precision Garage. Arnold Simpson did an outstanding job! He was timely and courteous, followed CDC guidelines while on the job. Will definitely recommend Precision Garage to everyone.

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Jason called to let me know he was on his way to my house. Once at my house he took the time to explain why the garage door springs needed to be replaced. While he was replacing the springs he explained what he was doing and answered all the questions I had about the process. He did the job in a very timely manner. Great job! Thanks...

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Excellent customer service; the technician (Matt) was extraordinarily professional, courteous and proficient in diagnosing the problems with my garage door opener system; takes your business to the next level; Your service fee was extremely reasonable compared to other quotes which I received for the same service: based upon my interaction with Precision, from the customer service representative to the technician (Matt) arrival and completion of the service, I would recommend Precision for any garage door service because of their customer service and professional technicians.

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Jimmy was very efficient, friendly and professional.

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Prompt, courteous, and professional service. Precision did a great job with installing my new garage door.

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Jimmy arrived on the front end of the allotted time frane & was very pleasant & professional.

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Keith Allen Arrived on time and followed all COVID-19 procedures. He wore a mask and gloves the entire time and was extremely aware of his distance from me. He was very friendly and discussed my options in great detail and patients. The repair was fast! Two springs plus maintenance quick! Great guy. Great service. Thanks!

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Great service. The technician explained all cost and options up front. Fair prices. Will recommend to others

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Chad gave us a couple of options on should we repair or replace the opener. we ask what he would recommend. our opener is 15 years old. it made more sense to replaced the the opener completely. two remote. one key pad. one central opener. runs very quiet. very happy. plus Chad is a nice guy. thanks

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Was referred by a neighbor. Technician was very professional - Joshua Page. He explained at various intervals what he found and want he did to fix the issues. Will gladly refer Precision and Joshua to others.