Performance Review for Mr. Josue Lombay – Precision Garage Door It was my pleasure — and truly an honor — to meet your service technician, Mr. Josue Lombay. He called just after 8:00 AM to let me know he was on his way, a simple courtesy that already set a professional tone for the visit. He arrived promptly, greeted me respectfully, and got right to work assessing the issue with my garage door spring. As we reviewed the problem together, Mr. Lombay pointed out a few additional concerns, taking the time to show me each one clearly. I appreciated his honesty and his ability to explain everything in a way that made sense. I also liked learning about the upgrades he installed — especially the sealed wheel bearings, which are a real advantage in our Florida climate. I had a light issue as well, and he adjusted it quickly and efficiently. We replaced the battery, and before I knew it, he had completed all the work. He arrived shortly after 8 AM and was finished by 10:15 — timely, organized, and thorough. Mr. Lombay is a fine young man: professional, clean, neat in his work, and exceptionally courteous. Precision Garage Door has always impressed me — from the original installation years ago to every interaction since — but meeting Mr. Lombay was a true pleasure. He represents your company with excellence. I would strongly recommend Precision Garage Door to anyone needing garage door service of any kind. Your team continues to set the standard for professionalism, and Mr. Lombay is a shining example.

- Harold L. Hartford

I I had an exceptional experience with Precision Garage Door Service of Tampa. From the moment I reached out, their responsiveness was impressive — they replied immediately and had a technician at my home within 20 minutes. Josue, the technician, went above and beyond, especially considering it was after-hours. He was professional, courteous, kind, compassionate, and incredibly efficient. He took the time to clearly explain the issue and walk me through how he planned to fix it, which I truly appreciated. The level of care, communication, and expertise exceeded every expectation. It’s rare to find a company so committed to outstanding service, and I’m genuinely grateful for their help. I will absolutely be a returning customer, and I highly recommend Precision Garage Door Service of Tampa to anyone in need of reliable, top-tier garage door support.

- Ida Esquia

Far exceeded expectations, especially given I had an issue on a Sunday! Had this company install a new overhead garage door opening system in May of 2025. Had multiple errors today (closing and opening force), I couldn’t trouble shoot so called for support. Sent out a rep (Josue) who arrived ahead of scheduled time, determined it was a product issue, and replace the entire system right on the spot -(was covered by 3 year warranty). I went into this thinking it would be stressful but was easiest thing I’ve had to deal with. Great service, work, and customer service.

- Paul Ross

I had a tech, Josue, check my garage door opener. Remote began to work intermittently. The system was 24 years old. Josue confirmed my concern before I shared it with him, a bad receiver/board. Instead of finding a replacement board for this older model and fixing it myself, I decided to replace the entire garage door opener system. He had systems in van which eliminated the need to reschedule another date for install. He was informative, patient, professional, and answered all my questions. He installed it in no time. Much quieter and working great!!!

- Dave Couvertier

I attempted to save some money and install my garage door opener myself until I realized that there are just some things I should leave to the professionals. I called Precision and I received same day service. Jouse Lombay called me very early in the morning to inform me that he was twenty minutes out. When he arrived he was very professional, greeted me and asked me what the problem was. After giving him my novice description of what the issue was. He asked permission to explore the issue. Jouse came prepared with everything necessary to solve the issue and he proceeded to give me an estimate. He explained to me why I needed new springs even though I had not thought about it. He explained that my springs were no longer functional and would eventually cost me my new garage opener. I saw reason in it and agreed and he installed my new pair of springs. He also allowed me to pick his brain about other aspects of the business and even showed me how to connect my phone and my car to my new garage opener. I’m not sure why I did not call Precision sooner, but now that I have, I won’t be calling anyone else. Thank you for a job well done!

- Iesha M

The entire end-to-end experience (communications, timeliness, root cause, workmanship) of the staff was excellent! I will definitely use this company for any future garage door related work! Above all, Joshua did an excellent job in analyzing & communicating the problem areas and getting all issues resolved!

- David Cody

The technician Josué Limbaugh was very professional. Thank you very much!

- Rocio Silva

Explained the problem. Very helpful!

- Katherine Fowler

We have been using Precision for years and have always had fast friendly service and reasonable prices!!

- Kristi Griffith

I would definitely hire him. Good courteous, professional individual. Excellent communication skills. That’s the kind of people you need in your business.

- Harold Froedge

Excellent customer/technician service

- Romulo Romo

Great service and quick

- Diana Gonzalez

Fast and reliable service.

- Raymond Carmona

I called this morning needing outside garage door opener replaced and they came this afternoon. The technician was very friendly and explained what needed to be done and took care of it without any issues. This is why I always use Precision.

- Jim Nestle

Very timely service. Josue was efficient, provided detailed explanations regarding the service, and was a pleasure to work with.

- Eleanor Maguire

Extremely professional and efficient..........

- Jim Ulrick

The man that performed the service was very professional And new actually what to due and everything available.

- Connie & Steven Harris

Very nice tech…..but…..both garage doors were opening and closing at random times through the day. Tech assured me that the boards were fried and the head units needed to be replaced. The units were older so plausible that replacement might be necessary. I trusted his judgement. He got done with the replacement and the garage doors started to go up and down again with the new unit installed. After realizing that he may not be as knowledgeable and trustworthy as I thought, I checked on the price and there is a 200% mark up. I clearly go taken to the cleaners with these guys. I am beside myself that I got taken advantage of by a company that I’ve used several times before without issue……I think……they probably overcharged me then as well…..be careful……

- Richard Stock