Review:

My garage door broke. I called Precision because I had used them before. I was and am impressed with Chris’s professionalism and his ability to explain what needed to be done to fix my problem. After Chris’s showing us all our options, we decided to replace our equipment with new system. I’m so happy with the work that was completed, I would recommend Precison to everyone.

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This is my third set of doors from u .. I appreciate all the prompt & dependable service. Office staff always efficient. A very good company . Thank u .

Review:

Bad PCB for remote door opener. Bryan was great. He had the board and replaced it. Job done However, he quoted us an out the door price of $354.95. We agreed. When he presented the invoice they had added $49.95 reprogramming fee (what a joke) $25.85 shop supply fee (they didn't use any shop supplies) $20.00 transportation fee? None of these fees were mentioned earlier...... For a total of $400.80! $45.85 more than I was quoted 30 minutes earlier! I am a veteran and they didn't offer a veterans discount. So the service was great. The way they gyped me on the price was not. You will receive my lowest rating and bad referrals because of your ridiculous pricing scheme!

Thank you so much for bringing this to our attention and taking the time to speak with me today. We appreciate the opportunity to make this right for you and if you need anything else, please feel free to give us a call.

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They’ve always been prompt to respond and very professional. Wouldn’t call anyone else!

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GREAT JOB!!! Finally a company that shows up & gives great customer service!! Thank You Jason Daring!! We have used this company many times. I called yesterday afternoon and Jason was at my home this morning. Fixed everything I needed and also reset my remote in my car and was very patient as it took a few times but he did it!!! I would definitely use Precision again, as I have at several homes in Tampa and Vero Beach.

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Adam Poe was our technician and he did a great job. We picked Precision because of the TV commercials. Thank you Richard Spence

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We are so excited about our new garage door! The entire experience went very smoothly starting with the designer manager Michele Ferris. She explained to us very clearly the differences between three different options, and let us choose, what was most appropriate for us. The two installers Sherman Young and Robert West were very knowledgeable, it looked that they have a lot of experience doing their job , and they did it well. Very professional and polite. We are very grateful!

Review:

Could not get same day service as advertised. Technician was very good and knowledgeable.

Thank you for taking the time to provide your feedback. We're so sorry that we weren't able to get out the same day for you. We do have emergency same day service and schedule first come first served. At the time you called we were fully booked for the day and we apologize that we weren't able to squeeze you in. If there's anything else we can do to help you or make your experience better, please give us a call.

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Excellent response and fast work to replace my garage door opener. Joshua Battle did the work and set up our remotes. He was very professional. Very pleased with the performance of Precision Door Service.

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We had Robert Trotter repair our garage door. Great job. Very informative and very personable. I would ask for him if ever I needed anything else.

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Customer service great.Tech prompt.Wasted no time servicing opener. Appreciate so much that he went the extra mile, and lubricated/ adjusted the door too! Thank You Chritian!

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After initially waiting nearly 4 hours which was the assigned window i received a phone call saying that they had an emergency and it was going to be another 2 hrs to get somebody to me. When i told them that that was not going to work as I had to be somewhere later in the day and flying out of town the next day they called me back to say that had a tech that would get to me in an hour. Though not ideal I felt i could make that work. The tech John Tsangarinos showed up at 3 and immediately got to work on the door. I found John to be super friendly and he explained everything to me clearly. Thoroughly enjoyed our side conversation and apologize to John for probably slowing him down, lol. He had all the repairs done w/in the hour and I was able to get to my appointment on time. Thanks John if I ever have an issue again I will be asking for you personally to do the repair!

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Please thank Mike for his excellent work on my garage door. KSB

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I had a pleasant experience with Precision company. The technician was very pleasant and finished the job in very short period of time. He presented multiple options but did not pressure me to purchase additional services. I would do business with them again Marie

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Our experience with Arnold was very pleasant. He was friendly, courteous and very knowledgeable. We would specifically ask for him again if we need further service.

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James M. Did a terrific job today. He explained to me my options for the repair & answered my many questions. He was professional & courteous & worked to get the repair done quickly. Thank you!

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Excellent service.

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Chris the garage guy, was very polite, he took the time to explain how the electric garage doors work and the different kind, very Informidable. I appreciated the time he took. He called as they said he would when he was on the way, in the time frame promised. Thank you

Review:

Your commercial on TV immediately caught our attention. The weekend appointments mostly appealed to us, and we decided to give you a try. Jesse B. was very professional and helpful. He provided options available to repair the garage door opener, and once we chose our desired option, he focused and promptly fixed the problem. When the repair was complete he walked us through all he had done and explained how all new features worked. He was very thorough. Excellent job, we are very satisfied.

Review:

Came out this morning to pull my truck out of the garage door and the door stopped about 12" above the ground. Releasing the door didn't work so I called the number on the sticker of the installer...(We bought the house about 4 years ago). I was promised a tech by !:00 pm and he came before noon. Very knowledgeable and he explained to me the problem and it was fixed by 1:15 pm. Shaun did a great job and was very personable.

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Our technician today was great!! Very polite and knowledgeable, fixed the issue in minutes and actually seemed to care and enjoy his position which is rare these days. I will def use precision from now on!

Review:

5 Stars! I LOVE my new garage door. I got quotes from a few other companies but Precision was not just the lowest, but the most professional. They took the time to explain how to properly maintain it as well as instructions on the door opener. Pleasurable experience from beginning to end. Thank you!

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Today my service tech Micky came out and was very professional and was able to fix my garage door problem in a matter of minutes. Thank you

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Austin showed up on time. He was very conscientious, explained what was wrong and what I needed. He was finished in the time he said he would. Very professional. I recommend him and your company highly.

Review:

I was having a problem with my garage door not going down. I called Precision and was given an appointment the next day as requested. Craig arrived on time. He was very courteous and polite. He diagnosed the problem fairly quickly. He explained the situation thoroughly and I agreed to have it fixed. He did a great job (neat and clean). I will definitely ask for him if I need repairs again.

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Great service, my technician was just the best. Explained everything and all work was done in 60 minutes. Best customer service ever!!!

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Amazing service! On time, friendly, professional, quick and efficient!

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I was very pleased with the service received. Both technicians that came for the initial inspection of the old garage door and the installation of the new garage door were professional, knowledgeable and presented detailed information on cost, operations of all items that were installed, and answered all my questions. Invoices were emailed immediately and quoted costs were detailed and clearly stated. I highly recommend Precision.

Review:

Chris P. was knowledgeable, friendly, and efficient. He explained his diagnostic findings and the role of worn out bearings in causing the spring failure, hence the need for new bearings. We also discussed our aged lifting motor/system noting that when it fails, it will need to be replaced because repair parts are no longer being made. All around good service!

Review:

My mother called to let me know her garage door was not operating, upon my inspection I couldn't figure it out either thinking that the motor was burned out so I called Precision, your company has been out here before to replace the springs. Your technician Shane found out that it was just the outlet that the garage door opener was plugged into that was not working. He was also able to get the garage door working again with an extension cord temporarily pinned along the roof and down the side of the garage allowing my mom access to her garage. I was ready to pay for the bill and Shane said that there was no cost because they didn't replace anything. I insisted but he said no. What a nice surprise! Your company has outstanding personnel and customer service. We will be using your company in the next week or two at my daughters house she just purchased and absolutely needs a new garage door opener because this one is dangling from the ceiling. Thanks again for the honesty and absolutely quick service! Jerry