Review:

I contacted Precision because the safety sensor was out of alignment. $1500 dollars later I have a completely new system and I am not sure that a completely new system was required.

Review:

5 stars from the initial prompt appointment setup to the installation by Carlos Morales, your staff were professional and courteous. The new garage door opener, new springs, new touch pads, rollers...the works...all make for a safe, quiet, efficient necessity. Carlos took time and explained in detail all advantages and answered our every question. We have his card but know we won't have to use it often. The warrantees on the equipment are great. Thanks for the timely and exceptionally friendly service. Carlos enjoys his job, is great at it, and represents your company's 5-stars rating. Your company's listing in 2019 Hillsborough County Homeowner Referral Guidebook is worthy. Pictures of your employees are assuring on your website. When Carlos called to give us a heads-up on his arrival time, we had confidence about his credentials. My family and friends will be advised of your company's expertise. Please relay our thanks to Carlos.

Review:

I am a new customer. Last night I could not close my garage door due to the opener not working right. I had your advertisement that was in the value pack envelope that comes from time to time. So I called for help and none was available until this morning. I was able to finally close the door last night. I got excellent service from my tech, Jim Johnson, who took 2 hours to repair old things and brought the whole unit up to present day needs. He did a fantastic job never stopping for a moment. He knew what he was doing and explained everything to me. I am very pleased with the service and was told what I need to do to service the garage door every 6 months with spray. I had no idea that it needed to be serviced and since the house was built in 1992 it needed a lot of care. I am very pleased with everything and will use Precision for future needs.

Review:

The technician was very knowledgeable and completed the job within 10 minutes or less. A wire come loose preventing the door from staying closed. The technician found the problem and made the repair.

Review:

Excellent service, I would recommend your service

Review:

Joshua was great! He was professional and knowledgeable and was able to answer all my questions and give me options. His work ethic was great and on point. Joshua is an asset to your company and I would recommend your company always as this is the second time I have used your services and I am completely satisfied!

Review:

Service performed was outstanding. No pressure to replace garage door opener, simply explained options. Alejandro was awesome, polite, professional and very competent. Quality work, quality equipment.

Review:

Called using phone number from sticker in garage door. Arnold Simpson came and assessed the problem, resolved the issue, and provided recommendations. Answered all my questions and concerns. Provided an excellent service in a very professional manner. Kudos to Arnold! Rating of 5.

Review:

Very quick service my springs broke my service man Jordan had them done within 30 minutes or less excellent service

Review:

Being a widow, it's sometimes a real challenge to find vendors to fix stuff around my home. For my garage door repair needs my online research said that Precision Garage Service was rated first in the Tampa area. I called them and a service call was setup for the same day. My technician was professional and discussed my garage door repair needs. He dug in and fixed my door in a surprising amount of time. He wrapped up by training me on my new door's features & functions. Precision, I'm so impressed. Clearly your staff are trained well.

Review:

Brian Harmon deserves 5 stars. He was on time, very professional and very knowledgeable. He fixed the problems very quickly too. He was just great all the way around.

Review:

The technician was very nice and did a great job in a reasonable amount of time. He ended up replacing the springs, opener and other parts and everything is working great. However, I have a little bit of buyer's remorse. I was stuck in my garage and I feel like they gouged me on the price. I'm fine with paying a premium for the same day service but after doing research on what was done the premium was a lot more than I think it should have been. This low rating is based on price alone. Technician was great.

Review:

Great service by Kane. Called ahead and came early. Replaced the rollers very quickly and did general maintenance.

Review:

The service was quickly and professionally done. I give it a 5 star plus, he Arnold Simpson arrived shortly after the call,showed me exactly what was wrong offered me different options and cost of each. Will gladly refer them to anyone needing any type of repairs.

Review:

5 Stars Excellent prompt promised service. Technician perfect and totally professional! You’re in great hands with Precision Overhead Garage Door Service!

Review:

Matt did a very good job, diagnosed the problem gave me some instructions as part of the issue was the in-fared lights were not aligned properly. Also the garage door opener needed a tune up, runs much better now.

Review:

Thank you! thank you and thank you-all: I had an old loud sounding, loose and clanging garage door. I called Precision (from their TV commercial) they came out the next day, promptly as scheduled. While talking I mentioned that I was a 74 year old widow (still working every day) and was presently keeping two grandkids, and they like to use the garage door quite often. They fixed my garage door with a first grade motor and new wheels and rails ...everything.. yes! Thank you Lord for using these people to help me. they then gave me the bad news and the good news!! and then told me the good news that it was free, yes! a gift! saying they liked giving back to the community when they see the need... yes!! no charge !!!.. I started crying it was so wonderful and such a relief not to have to pay over a thousand dollars for the job well done and greatly appreciated. The wonderful people that arrived on Saturday, Scott Page the manager (definitely an angel from God) Carlos Morales (a angel to me on that day, I kept hugging him and crying) also his helper Alejandro.(I got to hug him too) they were so wonderfully nice. they fixed it and now the garage door is so quiet.. wonderful, thank you, thank you!!

Review:

Shane was excellent. Was in a time crunch and appreciated the service response (within a few hours of calling). Would definitely use Precision again and definitely recommend.

Review:

Matt, the technician, was prompt, courteous and knowledgeable.

Review:

On time, really profesional and got.the job well done

Review:

Matt did a great job tuning up our door, track alignment, new rollers, springs and a new operator. Honored our coupon on the service. Matt was on time. Very personable and very well trained to do the job.

Review:

This is my second time using Precision and I could not be more pleased. I recently had an issue with my control board going out. Keith Allen was the tech who came out. He was extremely helpful and efficient in every way. He gave me some needed lessons on followup checks for the future and programmed my whole system with patience and information. Keith is a definite asset to your company and will keep me coming back. I also not the professionalism of the company and equipment supplies in a very neat and clean vehicle. That's all a big plus in a competitive company business. Thank you so much and Have a great New Year in 2019

Review:

paying 1300. for door opener repair one day after Christmas was not something I was looking forward to but my previous door repair people had apparently done me no favors and when I called them they said they didn,t know me. chris gave me several choices and proceeded to do an excellent job fixing my problem. He was fast, efficient and very knowlegable.i am completely satisfied. that is except the hoe in my wallet,ha,ha.

Review:

Arnold was great explaining what was wrong with our door and the options we had to fix it. Could not have asked for a better experience.

Review:

Great job on replacing garage door opener and advising me of the option. The sevice man was courteous and knowledgeable.

Review:

One of the springs broke, at 8pm Tues Nov 20, 2 days prior to Thanksgiving. Precision Garage door, came this next morning at about 0930 am. Quick response. The tech showed me many price numbers? on a 8 1/2 X 11 note pad. By the time the tech finished the job ( 2) both springs replaced and also bearing replaced. I was a little shock on the repair cost $ 880.00. I paid via credit card on the tech's credit card machine. I have yet to be given a detail or any invoice receipt? I would really like to receive a detailed paid invoice! I have absolutely no ideal how much they charged for these repaired items?

Review:

Very professional and polite. Explained the problem and made recommendations. Very pleased.

Review:

Service was very good.Craig was very professional and very friendly.

Review:

I called Precision at 11am on Monday to address some minor issues with our garage door. They said someone would be out between 2-6pm the same day. Matt called me at 1:55pm to say he would be there in 10 minutes. He was, and 15 minutes later all was fixed!!

Review:

Excellent response time Front office polite and courtious. Mike, the installer gave excellent presentation on options and cost.