Review:

Bryan was fantastic to interact with and very knowledgeable about the replacement of springs and bearings. Great customer interaction. The cost was higher then I anticipated and I am still not sure what the $45 dollars was for regarding shop supplies. Overall great experience.

Thank you for taking the time to speak to me today regarding your experience. We hope the resolution was satisfactory to you. If you have any further questions or concerns, please feel free to reach out to me again.

Review:

Wesley did a great job installing and explaining our new system. 5 stars all the way.

Review:

We had a problem with the garage doors this morning that it would not open with the motor. Had to hand open and close it. Called Precision and they were here in a few hours! Both gentlemen were professional and courteous and extremely helpful explaining exactly what needed to be done! I would highly recommend using this company for all your garage door problems!

Review:

I am most please with the work that was completed today by Jimmy Johnson. He arrived ahead of schedule and worked until he completed everything. He installed two new motors, springs, gaskets on bottom of both doors; and other accessories. His work was excellent and explained what he was doing. He went beyond customer service. I have used Precision in the past but today's service was the best I have experienced. Great job! I am very pleased.

Review:

Jordan called 30 minutes prior to arrival and showed up on time. Very professional, work completed in about half an hour. Highly recommend.

Review:

I called yesterday to request a quote for a new garage door opener, I was offered a same evening appointment but asked for a next day visit. Carlos was on-time and discussed the options available. I had purchased a new door from Precision a couple of years ago, and still have a very good working one but became unhappy with the opener. He provided the options, I picked the best selection for me, and requested to set up an installation date. Much to my surprise, EVERYTHING was available on his truck. He installed my new opener in about 2 hours. Great job Precision, for the second time. You will continue to be a referral from me.

Review:

5 Star service from the initial call with Brooke to Jordan the technician. Unfortunately the cost was way more than we could afford. Thanks anyway.

Review:

Chris Johnson was timely and knowledgeable and did a great job installing my new garage door opener he gave me all the options and I was pleased with his installation and would use Precision again

Review:

Josh H was very knowledgeable and friendly. He did an awesome job and was professional.

Review:

just have my garage fixed/replaced motor. working great!!! Jimmy Johnson (tech) was very professional and efficient with his work..I surely would use your services in the future and recommend to family & friends

Review:

Mike came out and not only fixed our garage door but was very friendly. Much appreciated!

Review:

I contacted Precision because the safety sensor was out of alignment. $1500 dollars later I have a completely new system and I am not sure that a completely new system was required.

Review:

I am a new customer. Last night I could not close my garage door due to the opener not working right. I had your advertisement that was in the value pack envelope that comes from time to time. So I called for help and none was available until this morning. I was able to finally close the door last night. I got excellent service from my tech, Jim Johnson, who took 2 hours to repair old things and brought the whole unit up to present day needs. He did a fantastic job never stopping for a moment. He knew what he was doing and explained everything to me. I am very pleased with the service and was told what I need to do to service the garage door every 6 months with spray. I had no idea that it needed to be serviced and since the house was built in 1992 it needed a lot of care. I am very pleased with everything and will use Precision for future needs.

Review:

Joshua was great! He was professional and knowledgeable and was able to answer all my questions and give me options. His work ethic was great and on point. Joshua is an asset to your company and I would recommend your company always as this is the second time I have used your services and I am completely satisfied!

Review:

Called using phone number from sticker in garage door. Arnold Simpson came and assessed the problem, resolved the issue, and provided recommendations. Answered all my questions and concerns. Provided an excellent service in a very professional manner. Kudos to Arnold! Rating of 5.

Review:

Being a widow, it's sometimes a real challenge to find vendors to fix stuff around my home. For my garage door repair needs my online research said that Precision Garage Service was rated first in the Tampa area. I called them and a service call was setup for the same day. My technician was professional and discussed my garage door repair needs. He dug in and fixed my door in a surprising amount of time. He wrapped up by training me on my new door's features & functions. Precision, I'm so impressed. Clearly your staff are trained well.

Review:

Brian Harmon deserves 5 stars. He was on time, very professional and very knowledgeable. He fixed the problems very quickly too. He was just great all the way around.

Review:

The technician was very nice and did a great job in a reasonable amount of time. He ended up replacing the springs, opener and other parts and everything is working great. However, I have a little bit of buyer's remorse. I was stuck in my garage and I feel like they gouged me on the price. I'm fine with paying a premium for the same day service but after doing research on what was done the premium was a lot more than I think it should have been. This low rating is based on price alone. Technician was great.

Review:

The service was quickly and professionally done. I give it a 5 star plus, he Arnold Simpson arrived shortly after the call,showed me exactly what was wrong offered me different options and cost of each. Will gladly refer them to anyone needing any type of repairs.

Review:

5 Stars Excellent prompt promised service. Technician perfect and totally professional! You’re in great hands with Precision Overhead Garage Door Service!

Review:

Matt did a very good job, diagnosed the problem gave me some instructions as part of the issue was the in-fared lights were not aligned properly. Also the garage door opener needed a tune up, runs much better now.

Review:

Shane was excellent. Was in a time crunch and appreciated the service response (within a few hours of calling). Would definitely use Precision again and definitely recommend.

Review:

On time, really profesional and got.the job well done

Review:

Matt did a great job tuning up our door, track alignment, new rollers, springs and a new operator. Honored our coupon on the service. Matt was on time. Very personable and very well trained to do the job.

Review:

This is my second time using Precision and I could not be more pleased. I recently had an issue with my control board going out. Keith Allen was the tech who came out. He was extremely helpful and efficient in every way. He gave me some needed lessons on followup checks for the future and programmed my whole system with patience and information. Keith is a definite asset to your company and will keep me coming back. I also not the professionalism of the company and equipment supplies in a very neat and clean vehicle. That's all a big plus in a competitive company business. Thank you so much and Have a great New Year in 2019

Review:

Arnold was great explaining what was wrong with our door and the options we had to fix it. Could not have asked for a better experience.

Review:

Very professional and polite. Explained the problem and made recommendations. Very pleased.

Review:

Service was very good.Craig was very professional and very friendly.

Review:

I called Precision at 11am on Monday to address some minor issues with our garage door. They said someone would be out between 2-6pm the same day. Matt called me at 1:55pm to say he would be there in 10 minutes. He was, and 15 minutes later all was fixed!!

Review:

Excellent response time Front office polite and courtious. Mike, the installer gave excellent presentation on options and cost.