Review:

The customer service is NUMBER 1! The quality of service and professionalism is GREAT! Brian did an excellent shop on everything. He made his recommendations and did a complete evaluation of the problem I was having with my overhead door which is 24 years old. I contacted your company from the Hillsborough County green book which in the past I have had very good luck on choosing a company. The pricing was very good for the restoration of my garage door. Brian was not high pressured on the estimates and is a very professional and courteous technician. I will highly recommend Precision and Brian to my neighbors, family and friends. Precision is number 1!

Review:

Serviced by Mike was more expensive than I was anticipating but he did an excellent job.

Review:

I have used Precision for many years because they are dependable and professional. My technician was on time and fixed the problem quickly and at no charge since it was under warranty.

Review:

Jeremy was awesome and I can't say enough good things about him. He was very knowledgeable and explained everything very clearly and thoroughly. There was some confusion over a quote that was given over the phone but he honored the quote without hesitation. The job was completed quickly and efficiently. I will definitely recommend Precision to family/friends. Jeremy is top notch and a true asset to your company!! Thank you!

Review:

I am repeat customer. The technician that came out was wonderful. Very polite! He did a “teach and train” so that I would know how to do my key pad. I have never been disappointed in your service. Sorry I forgot the gentleman name- he had tattoos on necks and arms. Kudos!

Review:

We highly recommend on giving repeat customers a bigger discount on service, for the next time..that would be a thing to consider, other wise service was good.

Review:

Super Service. Technician was on-time and well prepared. Thanks for the quick response and outstanding work. Technician was totally knowledgeable and courteous. He took the time to explain his inspection findings and recommendation to fix the problems with the door. Kudos to Jimmy Johnson.

Review:

Jeremy reviewed prior work and invoices,inspected and evaluated our garage doors and attached hardware. After assessment, Jeremy quickly and efficiently repaired the door by replacing the spring. He was friendly and professional at all times. Pricing was fair and I highly recommend Precision Door Service will continue to use them for my garage door needs. Dan Hefner

Review:

Great job, guys were very respectful and courteous very happy, working perfectly much better than before

Review:

I am extremely pleased with the promptness and professionalism of Arnold Simpson to meet my timely emergency need for a repair to my garage. He made what seemed to me a very stressful situation seem like a mere glitch in my day. Thanks Arnold and blessing to you and your family.

Review:

Matt did an outstanding job! Very quick, clean, knowledgeable and put my mind at ease with his professionalism.

Review:

The service was fast and professional. The technician explained the problem and solution clear and effective. Thanks

Review:

Chris Johnson provided our repair service. Chris was prompt and professional. He was able to quickly diagnose the issue with our door opener sensors and resolved the issue. He was polite and very helpful. We will not hesitate to call Precision Door again in the future thanks to how well Chris represented his company.

Review:

Jim Johnson your. Tech was very professional And very knowledgeable.

Review:

I needed a new garage door spring and cables for my townhome. Same day service arrived much earlier than estimated. Tech Robert was professional and friendly and gave 3 options. He also gave some maintenance tips.

Review:

crew was very knowledgeable and courteous.

Review:

Best service and results by Arnold Simpson. I would not hesitate to use Precision again.

Review:

Excellent service, professional garage door repair, Keith Allen did a phenomenal job replacing mismatched springs, cables, rollers efficiently making the job look easy! He went over everything listening first to my problem with the door, give me an estimate, completed the repairs all in a timely fashion. I wouldn't hesitate to enlist Precision Door for any future needs. I give them an A+.

Review:

I would like to thank Matt for his great service today fixing my garage door!!! He did a great job and was very helpful!

Review:

Jimmy Johnson was great had parts on truck and took care of everything very quickly

Review:

They are the best fast respectful fair

Review:

The Sales Rep -Chris was very professional and courtesy. The Garage door was on special order and when it came it was scheduled for an installation on a Saturday. The Installers Luke and ??? were awesome. They did a great job explaining what they were going to do. They hauled away the old door, installed the new door with the new WiFi garage door opener. Luke made sure I understood the new door, the garage door opener and programmed my car as well. Great Job...….

Review:

I was impressed with the sales rep. I called about 11:15 PM. To my surprise, I was talking to a real person and not a recorder and leaving a message in hopes that someone would get back to me. So I appreciated that very much. The rep was kind and patient. It was easy and direct to get an appointment. Very pleased with the way everything turned out. thank you very much. Joshua Page has a great work ethic and was kind and professional.I would recommend your service. Thank you very much. Pete DeVita

Review:

Started out as a single car garage spring needing replaced for $120 or i could pay more if I wanted a 5 year green spring. When technician arrived, he noticed cables were missing. I asked for a quote, but he wanted to measure spring first. I went ahead and called spring guy I use in Jax (Casey) and he said shouldn’t be an up charge. He says same amount of labor whether replacing cables or not and materials under $10. When I went back outside, the tech quoted me $100 for cables. When I pushed back, he asked his boss what they could do and lowered $100 down to $40. When I verbally confirmed The green spring would be warranted for 5 years, the technician said they wouldn’t warrant spring because other components weren’t new and would impact life expectancy of spring of ALL components weren’t replaced. I kindly asked him to leave.

Review:

Robert was delightful, efficient, explanatory and helpful. Our original garage door equipment simply wore out after 32 yrs, and to our shock we suddenly found we could not open the garage door! this was a panicky experience given it was late friday afternoon with only 2 working days before Christmas. We are so grateful Precision had a technician available on such short notice - Robert was at our house within 2 hrs and the door was back working within 5 hrs. Robert explained every option to us and did not pressure us toward any. We are very grateful to him and to Precision for helping us in what could have been a big problem for the holiday.

Review:

Service was prompt & repair was made within 2 hours. However I feel like I was taken advantage of. We contacted Banko with the invoice inhand from Precision & were told for the same repairs with Banko the cost would have been less than $400. Not the $1130.00 I paid Precision.

Review:

He arrived to the location of my rental within 20 minutes, called right away and let me know he is on site, gave me the repair estimate quickly also and the repair was done. I could not ask for faster and better service. It's a lifesaver for landlords to keep the promise to tenant. Thank you

Review:

Very happy with the service and promptness of the technicians (John). Not only did they fix my damage but made me aware of other issues I was not aware of. Their knowledge and professionalism was something you rarely see anymore. From now on Precision is the garage service company for me. As well as anyone else I know will be using Precision Garage Door Repair. Thank you

Review:

Jason Darling was here promptly. He reviewed the proposal from his last visit and proceeded to get to work. Jason brought to my attention the skirt on the door which has damaged areas. He also mentioned the motor has had quite a strain on it due to the needed repairs. We decided to watch how the door performs since it is only four years old. Jason said he will send me a proposal on the future repairs,

Review:

Shane completed a through inspection on my garage door. He found and repaired the problem, repaired it and was gone inside 30 minutes. The best part is I called the day before about 4:30 and he was out early the next morning. No 2 or 3 days waiting.