Review:

I had used Precision before and when my recent trouble occurred there was no hesitancy about whom I'd call. Residential Technician Jimmy Johnson (no, not THAT Jimmy Johnson, although a superstar in his own right) arrived within the first hour of the four hour window. Great, there's little worse than having your car trapped in the garage two weeks before Christmas and you have a lot driving to do. Jimmy was polite, friendly, professional, and obvious to me, highly proficient at his job. Thank you Jimmy and Precision. Merry Christmas to all.

Review:

Josh friendly and pleasant. Cost seems high but trusted him and did great job. Hope he is appreciated and compensated by this company. From Mr.Williams

Review:

We called Precision because their sticker was on the back of the garage door of the home we'd recently purchased. We'd originally called because we were in need of another remote, as well as help programming the outside keypad. The folks in the office let us know that the last time the garage door or anything related to it were serviced was upwards of 5 years ago. Jimmy Johnson, the Technician who was assigned to our house, filled us in on the intricacies of our door and when we asked him how to manually open the door in case of a power outage, he showed us how the springs and rollers were basically not operating as they should be, etc. The original motor, which was over 15 years old, and while it still worked fine, was being taxed and could've led to our being unable to open, and keep open, the door manually, which is an important feature. So while we weren't necessarily intending to get "new guts" for our garage door today, we're glad that we did and now have the assurance that we have a new, quiet, much more modern system that was installed by a true professional. Jimmy filled us in on the entire system, assisted us in setting up the app on our phones, linked the remotes in our cars and just did a great job overall. We're very glad that he was "our guy" - we can't recommend him highly enough!

Review:

J. Long was my technician. He was excellent. He knew what he was doing and did the repair very quickly. I asked if he minded if I watched as I never had seen anyone work on the door before. He kept working as I watched. After he finished he asked if I had any questions. I think he is a credit to your company.

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Jim was so gentle and understanding of our situation. thank you for being honest and being there for us.

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Our technician, Joshua, was a great serviceman. He was thorough in investigating the problem, offering estimates and performing the repair quickly and efficiently. GREAT JOB JOSHUA! WOW, the parts were breath takingly expensive. :(

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Used you twice in the past at my old home. Very happy with the same day service. Your rep was great and did all the work very quickly. I will recommend you to anyone that need your help.

Review:

My garage door was in need of repair on a Saturday. I contacted Precision garage door at 10:00 in the morning and had a service tech scheduled for the same day, with no overtime or weekend service charge. Chris came out and repaired my door by 7 that night. Great service. Great technician and would highly recommend their service to anyone. Thank you Precision Garage Door for a job well done.

Review:

Chris called before he arrived, and was a few minutes early. He introduced himself and was very pleasant the entire time he was here. He explained what was wrong, (defective motor, 15  years old).Chris went on to explain the different types of motors available. He also brought to our attention it would take about one hour. Chris is very personable, and professional.  "Precision Garage Door Service '' should be very happy to have an employee such as Chris. We will tell our friends and neighbors about how well things went, what a great company you are and how employees like Chris.make your company great. In the future we will continue to use "Precision Garage Door Service '' .

Review:

I called around 0930 this morning appt time was from 1200 to 1600 about 45 min later I get a call from Mr. Andy Peck calling to tell me that he would be there in about a half hour wow getting to the job even before the appt time frame that is service Mr. Peck got here and I told him the problem and he gave me 3 options I went with purchasing a new garage door opener and again he gave me 3 to 4 different options of openers and there functions Thank you Mr. Peck for your knowledge and your great professionalism and the company does not try to sell you something you don't need. I am a disabled veteran and the company gave a discount thank you for that. I will recommend to others.

Review:

Great job, New Garage door opener.

Review:

I was given several options to correct a broken spring and an under powered opener. James let me chose the solution fro the options and I couldn’t be happier with a super quiet Genie belt drive.

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Brian was very courteous. And knew his business. I would recommend him to anyone.

Review:

Jimmy Johnson, Residential Tech, called to alert us of his arrival 20 minutes prior to arrival and arrived on time, presented his business card and introduced himself in a friendly and professional manner. He approached the troubleshooting quickly and presented his findings in a manner understandable to us and offered a variety of solutions for our consideration. Once given the word on what we opted for, Jimmy proceeded to execute the required actions quickly and efficiently. Working in a career field that dealt with troubleshooting, repair, and replacement, I could appreciate the professional and knowledgeable manner in which Jimmy accomplished the task.

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Would like to give a big thank you to Jim Rapp, the technician who replaced my garage door opener. He listened to my concerns evaluated the situation and gave the best recommendation to fix my problem. Jim Rapp was extremely polite and professional.

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Very professional and friendly. Kept me informed every step of the way.

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The service was prompt and efficient. The tech knew his business and was very courteous. I thought the price was on the high side but due to the circumstances it was fair..

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I am so thankful for how quickly Wayne was able to come to our rescue and fix our broken garage door springs. He arrived earlier than the window they gave us when we initially called (he called ahead to let us know he would be there in 20 minutes, so we had a heads-up). He had everything in his van that was needed for our repair. He offered us three options to choose from and had our garage door working again within an hour.

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The service technician, Jimmy Johnson, showed up when promised and did a wonderful job repairing my garage door opener, plus programming my keypad, car and remotes for the new motor. He was clean, polite and very knowledgeable. Thank you Precision! Marie Hamly

Review:

Called Sunday with door issue. Joshus came on Monday morning and had it fixed in no time at all. Very professional and did a very nice job. The door closes better then it ever did as long as we have been here. Thank you

Review:

Technician knew how to do his work on my garage door and the work was well done.

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James Long was our service tech. He did a great job. Efficient, professional and knowledgeable. Everything was cleaned up and good as new when he left. We had our old door serviced and renewed, got a new spring and new door opener system. We called yesterday and were all fixed up 24 hours later.

Review:

I am very happy with precision garage door, my technician was outstanding, very professional and easy to talk to, he answered all of my questions, very efficient, he is a asset to your company, thank you all very much

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Prompt,courteous, reasonable

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I was very satisfied with Wayne ‘s prompt and professional service. My door works better than it ever did.

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Out Technician Brent was on time, polite and thorough. He found the problem and got to work on it immediately with a fair price. I would certainly recommend them.

Review:

the garage door was making lots of noise and the chain was sagging more than I thought it should be along with the weather strip was not long enough so I called. The office gave quotes, made appointment for the next day. Your service man, Travis was polite, considerate and a gentleman. I couldn't have had a better worker come to my house. He's a asset to your company.

Review:

The gentleman that came and Repaired my garage door he was awesome I can’t say enough about him he was very patient help me understand everything he’s doing my dad came out he has dementia and all timers he was very patient with my dad I really can’t say enough about him keep him on the job give them a raise

Review:

Very professional, did a great job and very fast, fantastic personality, you have a great person working for you,

Review:

I chose Precision Garage doors for the repairs I needed for the keypad on the wall outside my garage. From start to finish, it was a simple straightforward easy process to request service and get the job done promptly for a reasonable price. My call was answered promptly and actually could have had the service done that afternoon. But my schedule made this morning better. I had the 8-noon window. While on the schedule call I was given the name of my technician. The email I received regarding the appointment included a link to their site so I could see what my technician looked like . This way I could be sure this was the right person at my door. This morning I received a phone call around 9am and he arrived about 25 minutes later. The technician was very thorough and friendly and polite. He was able to determine the problem and try a few options to resolve before resorting to more expensive solutions. My issue was resolved and I couldn’t have asked for better service. Plus I was emailed my receipt, as well as details about the service and related warranty. I love not having to store and file papers