(888) 905-7303

Read what people are saying
about Precision Overhead Garage Door

Precision Overhead Garage Door of Tampa, FL
has received 47 reviews, averaging 2.00 Stars:
1 2 3 4 5
Review:

Tech is not able to explain all he wanted sell and overcharge. Tech wanted to exploit more money and he did not even explain why he is charging me 300 dollar for each spring and he is reluctant to talk about different options.

-

A Response from: Jim Rapp

Thank you for taking the time to speak with me today regarding your experience. We are thankful you gave us the opportunity to make things right. If you have any questions or concerns in the future feel free to reach out to me directly :)

Comment from: Raghu Rao

Received a call from customer service manager Alex and she is very professional and respectful, she was able to resolve my concerns. Thank you.

Josh Battle Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Repair Technicians: Josh Battle
Review:

First, this 2 star review is not for the tech who repaired my door, Chris, who did a great job. It's for the nearly $1400 cost for a spring repair on a 6 year old door installed by Banko, a quality company. The spring broke at night while our cars were in the garage, so we were stuck. I chose Precision because of all their advertising as a "name you can trust" and same day service. They did respond promptly, thank you. I was advised all the bearings and rollers were in "fail" condition, so of course, I had to replace them - but the prices were crazy! With your cars in your garage and no way to open the door, you really can't shop around. I just wish they were a "name that was competitive".

-

A Response from: Jim Rapp

Thank you for taking the time to speak with me today regarding your experience. We are thankful you gave us the opportunity to make things right. If you have any questions or concerns in the future feel free to reach out to me directly :)

Comment from: Lyle Stander

After talking with the owner in response to my comments, I want to upgrade my my review to 5 Stars. They cared and made everything right. Nice!

John Tsangarinos Service Provided:
Broken Garage Door Spring Repair

Repair Technicians: John Tsangarinos
Review:

We called Precision because when closing our garage door, it would close and then automatically go right back up. We thought that maybe our remote needed new batteries. We replaced the batteries and then it did not work at all. When the technician arrived, (William Masten) he replaced the batteries in the remote. Even though we had used brand new batteries, it appears that they were weak. After the technician replaced the batteries in the remote, the remote then worked. However, that did not solve the problem of the door staying closed. William made some adjustment and demonstrated that the door would then stayed closed. As soon as he left, we have not been able to make the door stay closed. We have to unplug everything from the outlet. So, I believe that we basically paid $49.95 to have Precision replace the batteries in our remote. The technician was very polite, but our problem is not solved.

-

A Response from: Jim Rapp

Thank you for taking the time to speak with me today regarding your experience. We are so glad that everything is working great for you now. If you need anything else, please do not hesitate to contact me.

Comment from: Emily Elwood

Precision Garage is a company that prioritizes customer satisfaction. We are so pleased by the response of the Customer Relations Manager, Danielle. Thank you for sending a repairman (Jimmy Johnson) to our home who diagnosed the problem we were experiencing with our garage door and performed a quality repair. He also gave as information about maintaining our door. After seeing how Precision Garage Door responded to our issue I would not hesitate to recommend this company to my friends and family. Thank you for such tremendous service and attention. Emily Elwood

Service Provided:
Garage Door Opener Repair

Review:

The service person came quickly but only stayed for about 30 minutes to replace the belt on my garage door opener. I can’t believe they charge me $486 just to replace the belt. Highway robbery

-

Craig Earle Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Repair Technicians: Craig Earle
Review:

Very satisfied with the service. The repair man very polite and explained the problem and the cost of the service with no pressure to get the repair done.

-

A Response from: Jim Rapp

Thank you for taking the time to speak with me today regarding your review. As we discussed, I am replying so you can update the amount of stars you meant to give. If there's anything else you need, please feel free to reach out to us.

Chris Carelas Service Provided:
Broken Garage Door Spring Repair

Repair Technicians: Chris Carelas
Review:

Overcharged and took advantage of a woman unaware! Had the exact same problem when I was home and the price was half when I handled it and I am a deployed Soldier very unhappy with this transaction

-

Brian Harmon Service Provided:
Garage Door Repair

Repair Technicians: Brian Harmon
Review:

I contacted Precision because the safety sensor was out of alignment. $1500 dollars later I have a completely new system and I am not sure that a completely new system was required.

-

Austin Orton Service Provided:
Garage Door Opener Install

Product:
Springs

Repair Technicians: Austin Orton
Review:

The technician was very nice and did a great job in a reasonable amount of time. He ended up replacing the springs, opener and other parts and everything is working great. However, I have a little bit of buyer's remorse. I was stuck in my garage and I feel like they gouged me on the price. I'm fine with paying a premium for the same day service but after doing research on what was done the premium was a lot more than I think it should have been. This low rating is based on price alone. Technician was great.

-

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

needed permit

-

Service Provided:
Garage Door Repair

Review:

Finished too late.

-

James Mantsch Service Provided:
Garage Door Repair

Repair Technicians: James Mantsch
Review:

Needed to have part ordered

-

Service Provided:
Garage Door Repair

Review:

Tech could bot program Car 2 U

-

Service Provided:
Garage Door Repair

Review:

needed to have permit

-

Service Provided:
Garage Door Repair

Review:

They were Late.

-

Service Provided:
Garage Door Repair

Review:

I needed to have a different part ordered.

-

Service Provided:
Garage Door Repair

Review:

Technician did not supply light bulb.

-

Service Provided:
Garage Door Repair

Review:

Needed to have part ordered.

-

Service Provided:
Garage Door Repair

Review:

Technician didn't know I needed a part ordered.

-

Service Provided:
Garage Door Repair

Review:

Bot able to install my door same day.

-

James Mantsch Service Provided:
Garage Door Repair

Repair Technicians: James Mantsch
Review:

Didn't supply light bulb for my new opener.

-

Service Provided:
Garage Door Repair

Review:

Technician was running behind.

-

Bryan Stewart Service Provided:
Garage Door Repair

Repair Technicians: Bryan Stewart
Review:

Had to order my part

-

Service Provided:
Garage Door Repair

Review:

Did not have the part I needed on his truck.

-

Service Provided:
Garage Door Repair

Review:

Technician ran later than I wanted.

-

Service Provided:
Garage Door Repair

Review:

Didn't know i needed a permit.

-

Craig Earle Service Provided:
Garage Door Repair

Repair Technicians: Craig Earle
Review:

Needed to order my part.

-

Service Provided:
Garage Door Repair

Review:

Technician was late.

-

Service Provided:
Garage Door Repair

Review:

Technician arrived late.

-

Craig Earle Service Provided:
Garage Door Repair

Repair Technicians: Craig Earle
Review:

needed additional part.

-

Justin Scott Service Provided:
Garage Door Repair

Installers: Justin Scott
Review:

Needs to have my part ordered.

-

Service Provided:
Garage Door Repair

Next Page
Tampa Area

(813) 280-5075

(813) 280-5075
Brandon Area

(813) 425-1914

(813) 425-1914
Riverview Area

(813) 302-1272

(813) 302-1272
Sun City Center Area

(813) 302-1272

(813) 302-1272
Lutz Area

(813) 279-8331

(813) 279-8331
Plant City Area

(813) 425-1914

(813) 425-1914
Precision Overhead Garage Door
Office: (813) 968-1494
14932b North Florida Avenue
Tampa, FL 33613
Precision Overhead Garage Door
Office: (813) 982-4203
341 E Robertson St
Brandon, FL 33511

License

License #
CRC-1329612