Michael did a great job! Helpful timely and flexible!

- Mike McCarthy

The technician said he would be there at a certain time but wasn’t. The tech that did show up was absolutely amazing. He got the job done quickly and professionally. Was apologetic although he did nothing wrong. Would highly recommend.

- Greg Harrison

James Long, the technician, arrived at my house on or about 4pm today and installed an Operator Reinforcement Bracket 18". He quoted a price of $206.00 plus $20.00 Fleet Transportation Fee for a total of $226.00. I had a printed coupon discount of $15.00 that I printed from Precision Door Service Website. So, the final total amounted to $211.00. The technician performed an excellent job and was professional and courteous. My one concern was the cost of the bracket. On Amazon.com, the price of similar bracket cost $30.00. When this cost is deducted from $206.00, the balance is $176.00. The installation took about 30 minutes to install. I felt that the labor cost is excessively high for a 30 minute job. But I needed to have it repaired so I agreed. Also, what is the Fleet Transportation Fee of $20.00? If it wasn't for the excessively high labor fee, I would have given this survey a 5 star.

- Emmanuel Naval

By comercial

- Carlos Veras

The tech was on time and quick to come and fix our problem. He was very professional.

- Jimmy Mormino

Today, my service tech was Brian Harmon. He was knowledgeable and friendly. He was able to look at my garage and right away told me what is needed and how it would be fixed... I wasn't too happy about the diagnosis... buying a new garage door... but i knew it was the outcome. What else I didn't want to hear was how long it would take to get it done... as well as how much (ouch)! Thank you Brian for doing what you could and making sure the next techs coming out would know what is expected on their return.. Looking forward to seeing a brand new door!

- Janice Lewis

Josh friendly and pleasant. Cost seems high but trusted him and did great job. Hope he is appreciated and compensated by this company. From Mr.Williams

- Donald Williams

Our technician, Joshua, was a great serviceman. He was thorough in investigating the problem, offering estimates and performing the repair quickly and efficiently. GREAT JOB JOSHUA! WOW, the parts were breath takingly expensive. :(

- Larry Fitt

The service was prompt and efficient. The tech knew his business and was very courteous. I thought the price was on the high side but due to the circumstances it was fair..

- Carl Gray

New garage door with automatic opener installation. Overall very good experience, we recieved our quote within a few days, door was in w iui thing the time we were told and installation complete in just a few hours. It looks great! Price was competitive and we have a 6 year warranty and feel confident the company will be around to honor it if needed.

- David Powers

This is my third set of doors from u .. I appreciate all the prompt & dependable service. Office staff always efficient. A very good company . Thank u .

- Ruth Sherman

Could not get same day service as advertised. Technician was very good and knowledgeable.

- Rob Mueller

Thank you for taking the time to provide your feedback. We're so sorry that we weren't able to get out the same day for you. We do have emergency same day service and schedule first come first served. At the time you called we were fully booked for the day and we apologize that we weren't able to squeeze you in. If there's anything else we can do to help you or make your experience better, please give us a call.

Service was top notch and performed within one hour. Price seemed a bit high and a actual breakdown of parts and labor not provided, rather the parts and and total cost. Was given three options for parts and warranty. After technician left, I saw my Sunday paper had a sticker from Precision that offered $50.00 off any spring repair. I wonder if they will refund me that off what I paid??

- Allen Bowen

Thank you for taking the time to speak with us today. We honor all coupons and gladly mailed you a check for the $50 discount. If there's anything else you need assistance with, please feel free to contact us.

After initially waiting nearly 4 hours which was the assigned window i received a phone call saying that they had an emergency and it was going to be another 2 hrs to get somebody to me. When i told them that that was not going to work as I had to be somewhere later in the day and flying out of town the next day they called me back to say that had a tech that would get to me in an hour. Though not ideal I felt i could make that work. The tech John Tsangarinos showed up at 3 and immediately got to work on the door. I found John to be super friendly and he explained everything to me clearly. Thoroughly enjoyed our side conversation and apologize to John for probably slowing him down, lol. He had all the repairs done w/in the hour and I was able to get to my appointment on time. Thanks John if I ever have an issue again I will be asking for you personally to do the repair!

- Nigel Kirwan

Semi emergency and requested ..immediate..service...finally got same day repair after explaining to ..agent/receptioist..the family matter. Repain man..Matthew..did jon in professional manner.

- Paul Gallo jr.

Technician was very knowledgeable. He did a great job. After I did my research I realized I payed way too much. thank you

- Hector Romero

Your representative was very professional.

- Samuel Diaz

Joshua was very informative and courteous. He explained and found other concerns that I should watch. Good Job, Nice Guy.

- Ted Chaconas

came out on the Labor Day Holiday and arrived even a bit early. Technician was polite and very efficient in explaining the repair. Cost was a bit high as the person that answered the call the previous day indicated the approx. cost of a spring but didn't double it because, surprise, the springs are actually 2 springs. But overall, good job.

- Charles Paul

The repair was done quickly. The repairman was on time and was knowledgeable as to what needed to be done. It was completed under warranty at no charge. Very satisfied.

- Ernest Hare

Our tech. did a very good job, eveything went very smoothly and in a great amount of time. Thank you!

- Natalie Villegas

My technician Chris was very professional and explained everything, a new garage opener was required. The installation was completed quickly. I have a coupon for $20.00 on a new door opener I would like to be applied to my invoice. The coupon was in my introductory email memo. Why is there a fee to program the replacement device?

- Varna Sherrod

Repaired, door was not secure on one side, had an opening on the bottom.. Bryan Stewart, Service Man was very good.. S. Allen

- Sylvia Allen

The representative who came to give us a quote (Rebecca) was very knowledgeable and so nice! Great customer service. The installation did not take long and the installers were also great. Glad we chose this company.

- Sara

Jimmy arrived on the front end of the allotted time frane & was very pleasant & professional.

- Toni Scott

My service tech was awesome very knowledgeable and respectful.

- Derrick Pearson

We highly recommend on giving repeat customers a bigger discount on service, for the next time..that would be a thing to consider, other wise service was good.

- Lemar and sandra Harden

Bryan was fantastic to interact with and very knowledgeable about the replacement of springs and bearings. Great customer interaction. The cost was higher then I anticipated and I am still not sure what the $45 dollars was for regarding shop supplies. Overall great experience.

- Robert Pezzutti

Thank you for taking the time to speak to me today regarding your experience. We hope the resolution was satisfactory to you. If you have any further questions or concerns, please feel free to reach out to me again.

Josh clearly explained the spring choices I had and the differences in the three choices. He also pointed out that for bearing were showing wear and suggested that I should replace them. Josh was professional and the work was completed in the time he said it would be.

- Gil Koplenik

more expensive than I had anticipated but the work was excellent and the doors perform very well now

- Bob Hogan