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Read what people are saying
about Precision Overhead Garage Door

Precision Overhead Garage Door of Tampa, FL
has received 135 reviews, averaging 4.01 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

New garage door with automatic opener installation. Overall very good experience, we recieved our quote within a few days, door was in w iui thing the time we were told and installation complete in just a few hours. It looks great! Price was competitive and we have a 6 year warranty and feel confident the company will be around to honor it if needed.
David Powers
Service Provided:
Install Garage Doors
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This is my third set of doors from u .. I appreciate all the prompt & dependable service. Office staff always efficient. A very good company . Thank u .
Ruth Sherman
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Could not get same day service as advertised. Technician was very good and knowledgeable.
Rob Mueller
A Response from: Jim Rapp

Thank you for taking the time to provide your feedback. We're so sorry that we weren't able to get out the same day for you. We do have emergency same day service and schedule first come first served. At the time you called we were fully booked for the day and we apologize that we weren't able to squeeze you in. If there's anything else we can do to help you or make your experience better, please give us a call.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was top notch and performed within one hour. Price seemed a bit high and a actual breakdown of parts and labor not provided, rather the parts and and total cost. Was given three options for parts and warranty. After technician left, I saw my Sunday paper had a sticker from Precision that offered $50.00 off any spring repair. I wonder if they will refund me that off what I paid??
Allen Bowen
A Response from: Jim Rapp

Thank you for taking the time to speak with us today. We honor all coupons and gladly mailed you a check for the $50 discount. If there's anything else you need assistance with, please feel free to contact us.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

After initially waiting nearly 4 hours which was the assigned window i received a phone call saying that they had an emergency and it was going to be another 2 hrs to get somebody to me. When i told them that that was not going to work as I had to be somewhere later in the day and flying out of town the next day they called me back to say that had a tech that would get to me in an hour. Though not ideal I felt i could make that work. The tech John Tsangarinos showed up at 3 and immediately got to work on the door. I found John to be super friendly and he explained everything to me clearly. Thoroughly enjoyed our side conversation and apologize to John for probably slowing him down, lol. He had all the repairs done w/in the hour and I was able to get to my appointment on time. Thanks John if I ever have an issue again I will be asking for you personally to do the repair!
Nigel Kirwan
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Semi emergency and requested ..immediate..service...finally got same day repair after explaining to ..agent/receptioist..the family matter. Repain man..Matthew..did jon in professional manner.
Paul Gallo jr.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician was very knowledgeable. He did a great job. After I did my research I realized I payed way too much. thank you
Hector Romero
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your representative was very professional.
Samuel Diaz
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Joshua was very informative and courteous. He explained and found other concerns that I should watch. Good Job, Nice Guy.
Ted Chaconas
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

came out on the Labor Day Holiday and arrived even a bit early. Technician was polite and very efficient in explaining the repair. Cost was a bit high as the person that answered the call the previous day indicated the approx. cost of a spring but didn't double it because, surprise, the springs are actually 2 springs. But overall, good job.
Charles Paul
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The repair was done quickly. The repairman was on time and was knowledgeable as to what needed to be done. It was completed under warranty at no charge. Very satisfied.
Ernest Hare
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our tech. did a very good job, eveything went very smoothly and in a great amount of time. Thank you!
Natalie Villegas
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My technician Chris was very professional and explained everything, a new garage opener was required. The installation was completed quickly. I have a coupon for $20.00 on a new door opener I would like to be applied to my invoice. The coupon was in my introductory email memo. Why is there a fee to program the replacement device?
Varna Sherrod
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Repaired, door was not secure on one side, had an opening on the bottom.. Bryan Stewart, Service Man was very good.. S. Allen
Sylvia Allen
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The representative who came to give us a quote (Rebecca) was very knowledgeable and so nice! Great customer service. The installation did not take long and the installers were also great. Glad we chose this company.
Sara
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jimmy arrived on the front end of the allotted time frane & was very pleasant & professional.
Toni Scott
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My service tech was awesome very knowledgeable and respectful.
Derrick Pearson
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We highly recommend on giving repeat customers a bigger discount on service, for the next time..that would be a thing to consider, other wise service was good.
Lamar and Sandra Harden
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Bryan was fantastic to interact with and very knowledgeable about the replacement of springs and bearings. Great customer interaction. The cost was higher then I anticipated and I am still not sure what the $45 dollars was for regarding shop supplies. Overall great experience.
Robert Pezzutti
A Response from: Jim Rapp

Thank you for taking the time to speak to me today regarding your experience. We hope the resolution was satisfactory to you. If you have any further questions or concerns, please feel free to reach out to me again.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Josh clearly explained the spring choices I had and the differences in the three choices. He also pointed out that for bearing were showing wear and suggested that I should replace them. Josh was professional and the work was completed in the time he said it would be.
Gil Koplenik
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

more expensive than I had anticipated but the work was excellent and the doors perform very well now
Bob Hogan
Service Provided:
Garage Door Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Everything was nice, but paid more than expected
Iris Ayala
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kayne did a great job fixing my garage door on a Sunday afternoon!! I will recommend him and this company to my family and friends!
Joni Miccolis
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your employee arrived on time and provided helpful information about options to consider for the needed garage repair or replacement. Our home is in South Tampa on Palmira Ave (Marion Swartz). Your employee met with Jim Anderson (Marion's son) & Heather Shipherd (Marion's daughter). Work performed included garage door repair; also spring repair/replacement & new rollers.
Marion Swartz
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service. A bit pricey
Judith Cramer
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precesion cause they did work for me about 10 yrs. ago. Great work was done then and they did not disappoint me this time. Daron, the tech was very knowledgeable, very polite and a person that seemed to enjoy his work. A credit to your company. Very happy with the work done!
Chuck Terpenning
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They did a great job, but, now the light in my lift motor does not work, when it came on all the time prior to your service.
John Kasper
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

service was excellent and done promptly. upon reviewing invoice that was emailed the 20$ surcharge for fuel in coming out for a 900$ job seems a bit excessive.
Carla Clemente
A Response from: Jim Rapp

Thank you for taking the time to speak with me today. I hope our resolution was satisfactory to you. If you have any further questions or concerns, please feel free to call me.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am very please with the service that Jose Rosario performed today. He is very professional, friendly, and honest. I rate him a five star. I have use this company before and the service has always been excellent. I will continue to use this company in the future for my garage repair or replacement. Thank you for your promptness in helping me resolve my garage problem today.
Rosa Beraquit
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

There was a problem with the appt. time.or I would have given a 5 star rating. Your door technician, Joe Payette, deserves a 5 star. He quickly found the problem. He also showed and explained where potential problems could occur,, how to check and correct them, reprogram, and maintenance. He was extremely helpful and courteous.
Grace Stuckey
Service Provided:
Garage Door Repair
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