After initially waiting nearly 4 hours which was the assigned window i received a phone call saying that they had an emergency and it was going to be another 2 hrs to get somebody to me. When i told them that that was not going to work as I had to be somewhere later in the day and flying out of town the next day they called me back to say that had a tech that would get to me in an hour. Though not ideal I felt i could make that work. The tech John Tsangarinos showed up at 3 and immediately got to work on the door. I found John to be super friendly and he explained everything to me clearly. Thoroughly enjoyed our side conversation and apologize to John for probably slowing him down, lol. He had all the repairs done w/in the hour and I was able to get to my appointment on time. Thanks John if I ever have an issue again I will be asking for you personally to do the repair!

- Nigel Kirwan

Semi emergency and requested ..immediate..service...finally got same day repair after explaining to ..agent/receptioist..the family matter. Repain man..Matthew..did jon in professional manner.

- Paul Gallo jr.

Technician was very knowledgeable. He did a great job. After I did my research I realized I payed way too much. thank you

- Hector Romero

Your representative was very professional.

- Samuel Diaz

Joshua was very informative and courteous. He explained and found other concerns that I should watch. Good Job, Nice Guy.

- Ted Chaconas

came out on the Labor Day Holiday and arrived even a bit early. Technician was polite and very efficient in explaining the repair. Cost was a bit high as the person that answered the call the previous day indicated the approx. cost of a spring but didn't double it because, surprise, the springs are actually 2 springs. But overall, good job.

- Charles Paul

The repair was done quickly. The repairman was on time and was knowledgeable as to what needed to be done. It was completed under warranty at no charge. Very satisfied.

- Ernest Hare

Our tech. did a very good job, eveything went very smoothly and in a great amount of time. Thank you!

- Natalie Villegas

My technician Chris was very professional and explained everything, a new garage opener was required. The installation was completed quickly. I have a coupon for $20.00 on a new door opener I would like to be applied to my invoice. The coupon was in my introductory email memo. Why is there a fee to program the replacement device?

- Varna Sherrod

Repaired, door was not secure on one side, had an opening on the bottom.. Bryan Stewart, Service Man was very good.. S. Allen

- Sylvia Allen

The representative who came to give us a quote (Rebecca) was very knowledgeable and so nice! Great customer service. The installation did not take long and the installers were also great. Glad we chose this company.

- Sara

Jimmy arrived on the front end of the allotted time frane & was very pleasant & professional.

- Toni Scott

My service tech was awesome very knowledgeable and respectful.

- Derrick Pearson

We highly recommend on giving repeat customers a bigger discount on service, for the next time..that would be a thing to consider, other wise service was good.

- Lemar and sandra Harden

Bryan was fantastic to interact with and very knowledgeable about the replacement of springs and bearings. Great customer interaction. The cost was higher then I anticipated and I am still not sure what the $45 dollars was for regarding shop supplies. Overall great experience.

- Robert Pezzutti

Thank you for taking the time to speak to me today regarding your experience. We hope the resolution was satisfactory to you. If you have any further questions or concerns, please feel free to reach out to me again.

Josh clearly explained the spring choices I had and the differences in the three choices. He also pointed out that for bearing were showing wear and suggested that I should replace them. Josh was professional and the work was completed in the time he said it would be.

- Gil Koplenik

more expensive than I had anticipated but the work was excellent and the doors perform very well now

- Bob Hogan

Everything was nice, but paid more than expected

- Iris Ayala

Kayne did a great job fixing my garage door on a Sunday afternoon!! I will recommend him and this company to my family and friends!

- Joni Miccolis

Your employee arrived on time and provided helpful information about options to consider for the needed garage repair or replacement. Our home is in South Tampa on Palmira Ave (Marion Swartz). Your employee met with Jim Anderson (Marion's son) & Heather Shipherd (Marion's daughter). Work performed included garage door repair; also spring repair/replacement & new rollers.

- Marion Swartz

Great service. A bit pricey

- Judith Cramer

I chose Precesion cause they did work for me about 10 yrs. ago. Great work was done then and they did not disappoint me this time. Daron, the tech was very knowledgeable, very polite and a person that seemed to enjoy his work. A credit to your company. Very happy with the work done!

- Chuck Terpenning

They did a great job, but, now the light in my lift motor does not work, when it came on all the time prior to your service.

- John Kasper

service was excellent and done promptly. upon reviewing invoice that was emailed the 20$ surcharge for fuel in coming out for a 900$ job seems a bit excessive.

- Carla Clemente

Thank you for taking the time to speak with me today. I hope our resolution was satisfactory to you. If you have any further questions or concerns, please feel free to call me.

I am very please with the service that Jose Rosario performed today. He is very professional, friendly, and honest. I rate him a five star. I have use this company before and the service has always been excellent. I will continue to use this company in the future for my garage repair or replacement. Thank you for your promptness in helping me resolve my garage problem today.

- Rosa Beraquit

There was a problem with the appt. time.or I would have given a 5 star rating. Your door technician, Joe Payette, deserves a 5 star. He quickly found the problem. He also showed and explained where potential problems could occur,, how to check and correct them, reprogram, and maintenance. He was extremely helpful and courteous.

- Grace Stuckey

The tech arrived within the time frame I was given. He explained what was wrong, unfortunately the repair was pretty expensive. Still the tech completed the repair in a reasonable amount of time.

- Gerry Lackome

Your tech, Jeffrey Pinney, came quite late to fix our garage door - needed to replace Lift Master MyQ Control Panel 888LM. Although the late hour, Jeffrey worked diligently & effectively to get the job done. Only problem is he didn't know how to set up the new MyQ panel for automatic closure, etc. We'll now need to refer to the manual I saved to figure out how to do this!

- Iris Lazarus

Very polite and knowledgeable.

- Barbara Dennis

Great job.

- Lena Bell