Keith A. was very professional. He explained all my options to fix my issue.

- Theodore Holloman

I'M HAPPY WITH THE SERVICE THEY HAVE ALWAYS BEEN FAST AND PRICE ARE GOOD.THANK FOR FIX MY GARAGE DOOR.

- Magaly Lopez

Was not told about a $20 fleet charge when I called for estimate to replace a keypad. I don’t appreciate that totally known cost being withheld from me. Technician was friendly and efficient.

- Customer

We have been a very satisfied customer of Precision Garage Door for over 12 years… our service technician Kieth is a wonderful outstanding person always on time with a smile …many thanks to all..

- Martin Kaplan

This afternoon I discovered the drive belt on my opener had broken. I called and within hours Keith arrived. He diagnosed the issues with our door and presented several options. We chose the total rehab of the rollers, new spring and opener drive belt. He quickly got to work and now our door works better and quieter than it has in years. Keith was very professional and did an outstanding job. Thanks … we are very happy with the results.

- Jim Hicks

wonderful service. came in the morning to rescue us from a broken spring and did so much more to bring us back to really functional. moved into previously owned house with needs. would heartily recommend them!!!

- Valerie Short

My technician was on time and delivered immediate solutions and recommendations to the performance and condition of my garage system and components. His professional knowledge and timeliness is well appreciated. I will certainly recommend Precision Overhead Garage Door Services to others.

- James Mcnair

Prompt, friendly & efficient. Everything you wish every service person would be!

- John Langel

Great job. The technician explained the issue and also providing honest professional opinions/recommendations that best fit my needs. I would use this service again.

- Jan Mehlhorn

The technician Keith was amazing! On time, took the time to Show us all the components HIGHLY Recommend Your company!

- Mary beth Abbott

Fantastic! I got a same day appointment via Jason. Keith came on time, assessed the situation, and fixed the door! Super pleased!

- Jelana Bryan

Keith did an excellent job quickly and efficiently

- Matt Glover

Service was great, tech arrived an hour after I called and performed the repair quickly and efficiently.

- William Brehmer

Efficient, competent, and personable.

- Vaughn Whitehead

I've used Precision in the past and was very satisfied with their service; that was the main reason I chose them again. Tanner, one of their newest technicians did a thorough, professional examination of my garage door system and identified several issues, which I had suspected, and gave me a comprehensive option of services (with prices) to consider, along with the ones he recommended as most critical. He accepted my choices without hesitation and completed the job in less than two hours. What really impressed me was the fact that his trainer was with him and observed everything he did, but allowed him to take charge of the job and run with it - without interference. I could not have been happier with the quality of the completed job - AND at a fair price. I don't expect to need them again for a long time; but if/when I do, I'll call them first

- Bob Ward

The technician was polite, respectful, knowledgeable, and friendly. I had a broken spring that needed replacing and anticipated having to replace the unbroken one, too, just because of age. He pointed out some other things that needed attention (shaft was bowed, left end bearing cracked, broken hinge, etc), which I was totally unaware of, and appreciated him pointing them out. He returned from his van with three options written down on a legal pad for me to consider. They ranged from just under $600 to $1,204. I opted to go for all repairs at $1,204. In the corner of the notepad, it said, "FL tax 7% and fuel." He explained what the fuel charge was and said it came out to about $20. I thought this was pretty sketchy, but said nothing. I commented that the total cost (once tax and fuel were added) was more than I had bargained for and asked if a military discount was offered. He told me that instead of a military discount, he would not charge me sales tax or the fuel charge and that it was a better deal than the 5% offered for the military discount. I agreed to move forward. The work was completed in a timely fashion, looked great, and the door operates better than it ever has before! I paid and he said that I would receive my invoice via email, which I did a few minutes after he left my home. It was only AFTER I examined my invoice that I felt somewhat deceived. Although I was not charged a fuel tax, I also realized that there was no sales tax charged to begin! So the discount I was told that would be better than the military discount amounted to a $20 fuel charge. I would have totally been better off with the military discount!! Then I started looking at the parts and their cost, which were not on the estimate written on the legal pad. On the phone, I was told that springs ranged from $84-$250. My springs were $300 each because I opted for the powder-coated ones. I assumed that the powder-coated ones would be the top of the range at $250, which means I was lied to by the person who answered my initial call. She should have told me that springs can range from $84-$300 instead, which would have been more accurate. Then there were two end-bearing plates that honestly are just small pieces of metal at the end of the shaft. They were itemized on my invoice at $90 EACH! That has to be a total rip-off. The drums were $94 each, too. I called the company and expressed my disappointment over the no sales tax/fuel charge vs the military discount and was refunded $60.20 without any argument. That brought my total for the day down to $1,143.80. I liked the technician very much and he did great work, but I feel that he was dishonest in his dealing with me. Why tell me he would waive the sales tax when there was never going to be any to begin with? Whatever happened to good, honest work at a fair price? It seems to no longer exist, unfortunately. I appreciate the small refund, but it doesn't compensate at all for the trust that has now been broken. There is an old saying that a satisfied customer might tell one person, but a dissatisfied customer will tell everyone they know. Something to think about. PROS: Great work, nice result. CONS: Sketchy business practices.

- Angela Macias

Thank you for taking the time to speak with me regarding your feedback. We are so sorry that we failed you and we appreciate this information as this is an excellent training opportunity. We hope that our resolution is satisfactory to you and if you need anything else, please feel free to reach out to me at any time. - Danielle, Customer Relations Manager

They did a wonderful job! They fixed what needed to be done, and didn’t try and upsell me!

- Linda Koeb

Keith Allen Tech. he was Fantastic . Repair was done very fast , with no complications. All pair were on truck . All I had to do is chose what quality material to use. I highly recommend Keith's service. Clean, fast & Masked. A Pleasure to have worked with.

- Dale Tetro

Very happy. Quick service. Chris was great

- Bob Armbruster

Our tech. did a very good job, eveything went very smoothly and in a great amount of time. Thank you!

- Natalie Villegas

Service was awesome! Tech reported on time and solved our problem without replacing our opener.

- Joe Mandracchia

Keith Allen did an excellent job replacing the springs, rollers and hardware. It was pouring rain this morning and he was on time, explained everything thoroughly and ensured that the door was operating smoothly before he left. We're very satisfied!

- Mike Perkins

Customer service was great! The technician was on time , professional and quick to resolve the problem! He also recommended additional products in a nice manner, which made me purchase them without feeling being "pushed" . Definitely recommend this company.

- Alex Mesropian

Keith was the technician who repaired my door. The entire process from scheduling to completion of the work was very professional and timely. I would highly recommend Precision.

- Helen Dacus

Ok so i just needed 2 garage door openers installed.. problem fixed but I was told that the garage door opener ranged from $40-$70. I have 1 garage door and was installed a remote for 3 doors(unnecessary) which was the more expensive one at the end. The reson, I still don't understand but it was as if charging the more expensive of the range was best. Plus an installation fee of $39.99 and coming out fee $50. It wasn't untill my husband told the tech "hey aren't u supposed to wave the coming out fee if we repair something" he then "realized that yes my husband was correct and said ok fee waved. The tech was not an issue its the principles of the company.. i thought I would get a Christian company.

- Pamela Soto

Keith Allen Arrived on time and followed all COVID-19 procedures. He wore a mask and gloves the entire time and was extremely aware of his distance from me. He was very friendly and discussed my options in great detail and patients. The repair was fast! Two springs plus maintenance quick! Great guy. Great service. Thanks!

- Paul Baez

I called on Saturday, April 4th around 10:30 A.M. and Keith the technician, had the door fixed by 1:00 PM. Fast and friendly service, awesome company to work with. The safety sensors were bad, and Keith fixed them and we are now able to open and close the garage door.

- Chris Driggers

Excellent service, professional garage door repair, Keith Allen did a phenomenal job replacing mismatched springs, cables, rollers efficiently making the job look easy! He went over everything listening first to my problem with the door, give me an estimate, completed the repairs all in a timely fashion. I wouldn't hesitate to enlist Precision Door for any future needs. I give them an A+.

- John Hower

Thanks for responding so quickly and doing a great job. My door is actually quieter now than before. Thanks again, Cindy Saladino

- Cindy Saladino

Technician arrived as scheduled, explained what was needed and installed new door opener. I was provided options and costs and provided an estimate of approximate time required for service. I am very satisfied with service and the efficiency of the technician.

- Marsha Brown