First, this 2 star review is not for the tech who repaired my door, Chris, who did a great job. It's for the nearly $1400 cost for a spring repair on a 6 year old door installed by Banko, a quality company. The spring broke at night while our cars were in the garage, so we were stuck. I chose Precision because of all their advertising as a "name you can trust" and same day service. They did respond promptly, thank you. I was advised all the bearings and rollers were in "fail" condition, so of course, I had to replace them - but the prices were crazy! With your cars in your garage and no way to open the door, you really can't shop around. I just wish they were a "name that was competitive".

- Lyle Stander

Thank you for taking the time to speak with me today regarding your experience. We are thankful you gave us the opportunity to make things right. If you have any questions or concerns in the future feel free to reach out to me directly :)

Much needed garage door repair. Service was excellent. Service provider,Austin, was awesome.

- C.V.

Mike the technician was very professional and respectful. He explained the problem and how to fix it. He gave us options. He advised us on how long the job would take. Job well done, Mike!

- Ben Cabiaza

Needed some work done on my garage door, made a call the next day done deal.Simple and professional

- Christian Nazaretian

Austin Orton was on time quick service and explain all work very nice.

- Maria Perez

Daron did a great job, professional and provide all options. Work was completed same day I called. He left all area clean.

- Edmy Torres

The salesperson met all of my expectations and exceeded them. Thank you Rebecca. The installers did a great job, very courteous, they really knew what they were doing. Explained everything to us so we know how to operate what they installed. Thank YOU!

- Cathy Reese

Cody arrived at our home exactly at the time promised! He was extremely polite and listened to our issues. He quickly diagnosed the issue, lubed our garage door and adjusted the spring. Cody was a wonderful representative for your company.

- Joellen Henderson

Great Experience! Every homeowner dreads a problem with their garage door but I called your company to repair a minor issue. I received an appointment in less than a day and the technician, Zackery, solved the problem. He provided a written estimate, was polite and professional, perform the work in a very short period of time, and make sure to clean up after the work was completed.

- Maria Moss

Conner did a great job. Very professional and explained everything well.

- Dave Carter

Brian installed a new spring almost a year ago and he came out again when I requested a "maintenance" check on noises I was hearing. He said it was just the chain drive and everything looked fine, for a 10 year old motor. He lubed everything and covered it under the warranty. Great personnel and service, for sure.

- David Lubin

Great job. The technician explained the issue and also providing honest professional opinions/recommendations that best fit my needs. I would use this service again.

- Jan Mehlhorn

Customer service has become a thing of the past in the past two years and Precision was professional and courteous. I shopped around and they were the best value for the same door that I eventually chose for my garage. Michele was very helpful and courteous which was greatly appreciated.

- Holly McIntyre

I had Precision come out for an estimate for my garage door remote control, Bob and AJ are Very Professional and a pleasure, also very thorough and informative so I can make the best decision for me… Thank you!

- Georgia Kline

Professional, courteous service performed by a knowledgeable, skilled technician. Need more people like Chris who take pride in their work.

- Sam

Was a little more costly than expected, but Jesse was extremely thorough, friendly, knowledgeable & excellent at explaining his process every step of the way, gave me all possible options & consequences. On a side note, he was also very well groomed

- Lino Rodriguez

Jesse was the best. He explained to me and my mother on the phone in Philadelphia what was wrong, what needed to be fixed and the cost. He answered all my mother’s questions and explained all the options and/or prices. My garage door is not only fixed, it’s even in better condition than what it was before. I can’t thank Jesse and Precision Garage Door enough. If my garage door ever falters again, I will call nobody else but Precision. Thank you much everyone.

- Mark McCurry

Great service. I would recommend Precision to anyone who needs garage door repair. A bit pricey but what isn't these days...

- Bob Ayala

The tech was on time and quick to come and fix our problem. He was very professional.

- Jimmy Mormino

Ryan was incredible! Great at what he does and a very nice person!

- Edward Gunning

The technician was very knowledgeable and friendly. Took the time to explain what would be done and why.

- S. Clark

Awesome service. Steph did a great job even showed up earlier than the scheduled time; Gave good advice as to best replacements. I highly recommend Precision for you garage door needs.

- Tom Edrington

James was very polite and explained everything to me in detail which I understood. He did a great job with fixing everything and installing a new motor. When he was done, he showed me everything that he had done and how some worked.

- Carole Dunn

Jason was prompt, personable, courteous, and professional! Good outcome on replacing side springs on overhead door and other needed repairs. Good job......

- Ruth Tilden

Great job by Robert explaining the issue and also providing honest recommendations from his professional opinion. Also great job by Jordy installing the new springs in fall 2020, as they are in working nicely!

- Marinel Stancu

Excellent service, very satisfied with the work the technician did. Thank you????

- Maria Valdez

I had Precision make a service call because my remote was not working. Brian worked his magic and it is now as he said, temporarily working. The garage opener and springs and rollers were given a cleaning and I am now praying that the remote and opener will continue to work for another 30 years, or at least, in my lifetime!!!{i am 80}

- Marsha K

Today, my service tech was Brian Harmon. He was knowledgeable and friendly. He was able to look at my garage and right away told me what is needed and how it would be fixed... I wasn't too happy about the diagnosis... buying a new garage door... but i knew it was the outcome. What else I didn't want to hear was how long it would take to get it done... as well as how much (ouch)! Thank you Brian for doing what you could and making sure the next techs coming out would know what is expected on their return.. Looking forward to seeing a brand new door!

- Janice Lewis

They had done work on my other garage door a couple of years ago.

- Vincent Quelle

To be perfectly honest, my intention was to call Overhead Doors. I googled them to get their phone number. The first name that appeared was Precision Overhead Doors. I thought Overhead was bought out or changed their name. In any case, I was extremely satisfied with the work done by Chris. He was very patient as I was running late because my phone was off. We finally spoke and I rushed home for the appointment. Chris was knowledgeable, very pleasant, and didn't leave a mess. Thank you for your service.

- Nilla Leto