Easy to schedule an appointment. Called after hours and Taylor was very easy to talk to and she was very accommodating in scheduling process. Technician who came out was very friendly and explained everything he was doing. He was fast, efficient and overall very good.

- Brian Agliano

My service tech was Austin I told him the problem that I had. He did a quick assessment let me know the price. I said it was ok do it. The work was done in a half hour. I would call precision garage again for any future work .

- Gerry Randolph

Great service and very knowledgeable and very friendly. Everything works better than it did before. Very happy with the results. A big thank you to Jimmy!

- Douglas Burfeindt

I purchased my new home in 1998. Garage door has had a few repairs in 22 years but this was major. Motor went bad and all parts had to be replaced except the door. Matt arrived clean, professional and wore a mask. After inspection he gave me options of what to do, we went with the belt option. So happy on my decision, you cannot even hear the door. he told us to not come in while he was working which was hard. Poor guy has to work in the hot garage with the door open. All is well.

- Lori Boylan

Repaired, door was not secure on one side, had an opening on the bottom.. Bryan Stewart, Service Man was very good.. S. Allen

- Sylvia Allen

Mike did a great job on my spring replacement.

- Alex

We had Carlos come out to our home to give us an estimate for a new garage door for our home. He was very knowledgeable and caring and answered all of our questions and did not pressure us at all. We signed a contract a few days later to have a new specialty door put up. We waited the 3 weeks and set up a date when they called to install. When the guys came out to install they found an issue that needed to be addressed by their contractor and assured us it would only be a few days. After a week of not hearing from anyone we called the office of Precision again and they promised to check on it. Another week went by and no response so we called Carlos and within 5 minutes he got the contractor to set up an appt. to come out. Then the day he was to come he forgot and it was finally done yesterday which was almost 2 months from when we signed the contract. I think there is just a communication issue with the office and the contractors, not the salesmen or installers. Apparently the existing stud framing around the door opening was not adequate to support new heavy door, The contractor told us that this is very common and he sees this all of the time. We were never told that this may be an issue, or may come up. A mention that this may exist before the construction started would be helpful since it cost us another $400. Before the old door was removed the wall can be sounded or even some of the sheetrock removed for inspection. The install team lead by Tyler were wonderful and they did a great job and explained how everything works before they left and everything was left clean.

- Edwin Skrobacz

Thank you for taking the time to provide your feedback, we appreciate it whether positive or negative. We're so sorry that we weren't aware of the framing issue ahead of time, and that it caused a delay in your install. We have addressed the communication errors in house with management and have new protocols in place. We are so sorry that we failed you regarding this. Unfortunately the contractor is not employed by us, and we're so sorry that he missed your appointment. We are definitely working on this to make sure it never happens again. For the future, we will do our best to provide multiple referrals to avoid this from happening in the future. Thank you so much for your feedback, it is very important to us.

John Tsangarinos was great at explaining and repairing our two doors. He gave me information on future maintenance and troubleshooting for the future. The doors work and sound great now. He was very professional and went over and above by blowing out leaves and such from the garage. Thank you.

- Robert Hill

They repaired my garage door as I had a few problems. He was on time and quick on getting it repaired.

- Deanna Brenneman

Great job done and explanation of work required.

- Lynda Bowes

Professional, caring, helpful, and efficient describes your tech Jimmy Johnson. I will look to Precision whenever I need garage door services! Thank you!

- Jim Springer

Precision Garage was very professional and transparent in their repair process. I also appreciate that they came out late to diagnose and fix my issue. Robert was my technician, and he was great. He gave me options for the repair, explained to me what caused my door to break, took necessary COVID-19 precautions, and did quality work in an appropriate amount of time. Hopefully I won't have issues in the future, but if I do, I would call them again.

- Brandon Savio

I’ve had 6 garage doors installed on 4 of my houses by Precision Overhead Garage Door Service. That’s the reason that I keep coming back to them. This service request was intended to replace worn out belts on two of my door openers. Jason, the technician, Couldn’t repair the openers due to their age (18 years old), but he also found the lift spring was bad on one of the doors. He replaced it, lubricated all rollers, hinges and tracks. Jason was very good, efficient, courteous and quick.

- Gary Leino

Incredible service !!! Appreciate the efficiency and detail

- Thomas Peck

Very pleased with the service. Jason was professional and worked with us on what we needed right that minute to what he noticed will cause problems in the future. I will be using them for our garage door needs in the future.

- Sara Lancaster

Rebecca Fernandez was awesome, coming tuesday to install Thank you

- Bill Pullie

Jimmy Johnson showed up early and replaced my broken door opener very quickly, professionally and was very courteous. He was very knowledgeable and I strongly recommend him and his company Precision.

- Buddy Hanbury

Shane was great! Very professional and explained in detail all of the options that were available. I would certainly recommend him to anyone. I will also certainly be using this business again as they are the best!

- Jon Warnemunde

Mr. Johnson was very professional , I will be using & recommending ur company again

- Steve Rowell

Cheerful and professional employees. I have hired Precision a couple of times and now when I think of garage doors I think Precision.

- Ann Flynn

The guys were on time excellent work and fast. Id'd problem, fixed and off to next job. The door has been super and they fixed the seal problem in 10 minutes. You guys are the best!

- Lyn Lopez

Jose was Very professional and honest. Fast response time. My mom had a great experience as well with Precision and recommended them to me. I will definitely pass on the recommendation.

- Natalie Schludt

Excellent response and service

- Robert Steiner

Matt was excellent. Had parts on truck gave written quote and warranty info within minutes of diagnosing and sharing findings. Reviewed his work with me. You won’t be disappointed.

- Lynette Rainford

It wasn’t an actual repair service. It was your check-up service although the tech replaced the rubber piece on the bottom. The tech was very good, explaining everything and was very professional. Thank you.

- Bill Vandervalk

Great work! Responded quickly and came out on a Sunday.

- Mary anne Massolio

Jeremy rossi your technician is very courteous,and informative efficient he explained everything in clear terms before any work was done.. now I see why your company is #i

- Samuel Small

Great service and our tech Joshua was fantastic He was very professional and knew what he was doing.

- Oreste Garcia

Jason was actually early which was appreciated. He explained everything that needed to be done, gave us a few options for our garage door issue. He did a great job, door has never been this easy to open!

- Tracey S

Jeremy was awesome and I can't say enough good things about him. He was very knowledgeable and explained everything very clearly and thoroughly. There was some confusion over a quote that was given over the phone but he honored the quote without hesitation. The job was completed quickly and efficiently. I will definitely recommend Precision to family/friends. Jeremy is top notch and a true asset to your company!! Thank you!

- Linda Vorce