Used several times previously

- Walter Alfano

Prompt, courteous, efficient service. Repairs done within 4 hours of call. Highly recommend.

- Clifton Gooch

This is the fourth time I called on Precision and each time I have received excellent service from the initial call to the finished product. All of your people care about giving the customer complete satisfaction. I commend you on your selection of personnel. training and atmosphere you must provide for your employees.

- Tom Crew

Good Job

- Pam Bissett

Excellent service! Our tech, Brian Harmon was very professional, informative and polite. Would certainly recommend!

- George Wisneski

excellent service! work was done quickly. So impressed they could come out on the weekend (Sunday).

- Lisa Gebeault

Brian came out and was on time, courteous and knowledgeable. In fact, he just reset the motor and didn’t see any other issues. He even reset the outdoor button and clicker with a new password. We were charged nothing. His honesty is so greatly appreciated and when we do need some serious repairs we will certainly call Precision again!

- Kathryn Banks

Great experience as you arrived within 2 hrs of my phone call and the technician was prompt, efficient and courteous. Thank you!

- John Wilshusen

Brian arrived in a very timely manner and worked with me to identify that the problem I had was an electrical one, as power was not getting to the opener. Service was professional and courteous. I would recommend them to my friends and family.

- Robert Little

The customer service is NUMBER 1! The quality of service and professionalism is GREAT! Brian did an excellent shop on everything. He made his recommendations and did a complete evaluation of the problem I was having with my overhead door which is 24 years old. I contacted your company from the Hillsborough County green book which in the past I have had very good luck on choosing a company. The pricing was very good for the restoration of my garage door. Brian was not high pressured on the estimates and is a very professional and courteous technician. I will highly recommend Precision and Brian to my neighbors, family and friends. Precision is number 1!

- Albert Cornellier

Service was prompt & repair was made within 2 hours. However I feel like I was taken advantage of. We contacted Banko with the invoice inhand from Precision & were told for the same repairs with Banko the cost would have been less than $400. Not the $1130.00 I paid Precision.

- Janice Bazinet

Overcharged and took advantage of a woman unaware! Had the exact same problem when I was home and the price was half when I handled it and I am a deployed Soldier very unhappy with this transaction

- Rod Cunningham

I had a spring break on Saturday June 1st. I called Precision based on their commercials about quality service and fast response. They were not able to come until Monday afternoon June 3rd, but I figured that would be fine. When the tech arrived, he told my wife he would have to replace the whole system because the Wayne Dalton system was outdated and no parts were available. The garage door and system was only 5 years old. The quote was over $1,000. I sent him on his way and had another company fix it for $275. If I could give less than 1 star I would.

- Mark Verrastro

outstanding service in every way

- Walter Nord

Brian Was a great asset he was very courteous and Fixed the problem right away

- Erin Shaw

Technician Brian was thorough with his work and explained his repair work to me during and after he finished. His recommendations made sense and I agreed to them. He explained and showed me his recommended care and routine lubrication that he advised for me to do. I enjoyed having conversation with him about working for Precision and his golf game. Your invoice shows some red fail indicators. Are they in the pass column as a result of Brian's work? Please let me know. Thank you for recognizing my military service with a discount. I will refer Precision to others and select Precision if I have any more garage door issues. Thank you.

- Calvin Mason

Brian Harmon deserves 5 stars. He was on time, very professional and very knowledgeable. He fixed the problems very quickly too. He was just great all the way around.

- Colette & john Campbell

Excellent service. I'd recommend Precision Door to my best friend.

- Howard Berneburg

i saw your ads and had seen your trucks at neighbors I saw your advertised prices for spring replacement. Then when your agent was ready to start, he said that the price would be three times the advertised spring replacement price. I felt very much like the bait and switch. I was upset and felt cheated Your agent did the work and the door works. I am glad my door works I feel like I was the victim of a ruse. The advertised price may have been actual, but it wasn't 'real'. e.g., "Oh if you want to replace only one spring of the same old pair you can..." and "Oh, if you want to leave the old bearings that caused the failure, you can..." The experience doesn't leave me feeling good at all. I guess your agent's work and the products are okay. In the twenty years prior, I never considered or admired the original equipment. For the next twenty years, I hope to also 'not think about it', but that will be after recovering from the sting of "expecting $200 and paying >$600". Your agent was not exceptional - good or bad. The door works

- Robert Long

Thank you for taking the time to speak to me today regarding your experience. I'm glad we were able to come up with a suitable resolution for your experience. If you have any further questions or concerns, please feel free to call me.

Very courteous and knowledgeable addressed our issues and was very helpful with questions I had regarding entry and exit using the system.

- Jim Zitelli

Brian did an excellent job. He gave us options, and performed the sevice with expertise. He was polte, friendly, and had answers to all our questions.

- Nina Peck

One of the springs broke, at 8pm Tues Nov 20, 2 days prior to Thanksgiving. Precision Garage door, came this next morning at about 0930 am. Quick response. The tech showed me many price numbers? on a 8 1/2 X 11 note pad. By the time the tech finished the job ( 2) both springs replaced and also bearing replaced. I was a little shock on the repair cost $ 880.00. I paid via credit card on the tech's credit card machine. I have yet to be given a detail or any invoice receipt? I would really like to receive a detailed paid invoice! I have absolutely no ideal how much they charged for these repaired items?

- Stephen Martin

Great service provided on our garage door repair by your very professional technician. Thank you.

- Donna Gump

I thought I needed a new motor, it worked but I couldn't get my openers in sync. Brian Harmon let me know a new motor isn't necessary, showed me what to do, sold me a remote, and sync my cars. He could have sold me a motor, but went the honest route instead of the sale. He is a great representative for your company and reflects well on ownership and honest values that you instill in your employees. I recommend your company to friends and neighbors.

- Tom Crew

Fast and responsive, the technician, Brian, was super professional and offered great advice on how to keep my garage door working at its best.

- Amanda Pope

This is the 3rd time in 10 years that I have used Precision for garage door related issues. Always been very satisfied. Technician Brian Harmon was very pleasant, knowledgeable, and fixed my issue. I do not agree with the $20 fuel surcharge at this time as gas is not that expensive. This is just another profit add on at a time when it is not justified. I understand you have a franchise business to run, just do not take advantage of customers when they have an emergency or need that must be fixed / serviced. Brian Wells, COL, USA, Retired

- Brian Wells

I called Precision because they had installed my garage door and had done other repairs in the past. John Tsangarinos, the senior tech, and his aide are both professional and know what they are doing. They repaired my door and made a few other suggestions for maintenance while they were here. They called to let me know they were on their way and I like that the email I was sent by the office had a photo of who was coming.

- Pat Catrell