1(888)905-7303
Call Now! 1(888)905-7303
Brian Harmon
Tech ID#: 100
Reviews: 12
Average: 4.67 stars

Brian Harmon

Residential Technicians
Brian Harmon has received 12 reviews, averaging:

Brian Harmon's Bio:

Review:

Brian Was a great asset he was very courteous and Fixed the problem right away
Erin Shaw
Service Provided:
Garage Door Opener Repair
Review:

Technician Brian was thorough with his work and explained his repair work to me during and after he finished. His recommendations made sense and I agreed to them. He explained and showed me his recommended care and routine lubrication that he advised for me to do. I enjoyed having conversation with him about working for Precision and his golf game. Your invoice shows some red fail indicators. Are they in the pass column as a result of Brian's work? Please let me know. Thank you for recognizing my military service with a discount. I will refer Precision to others and select Precision if I have any more garage door issues. Thank you.
Calvin Mason
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Brian Harmon deserves 5 stars. He was on time, very professional and very knowledgeable. He fixed the problems very quickly too. He was just great all the way around.
Colette & john Campbell
Service Provided:
Garage Door Repair
Review:

Excellent service. I'd recommend Precision Door to my best friend.
Howard Berneburg
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

i saw your ads and had seen your trucks at neighbors I saw your advertised prices for spring replacement. Then when your agent was ready to start, he said that the price would be three times the advertised spring replacement price. I felt very much like the bait and switch. I was upset and felt cheated Your agent did the work and the door works. I am glad my door works I feel like I was the victim of a ruse. The advertised price may have been actual, but it wasn't 'real'. e.g., "Oh if you want to replace only one spring of the same old pair you can..." and "Oh, if you want to leave the old bearings that caused the failure, you can..." The experience doesn't leave me feeling good at all. I guess your agent's work and the products are okay. In the twenty years prior, I never considered or admired the original equipment. For the next twenty years, I hope to also 'not think about it', but that will be after recovering from the sting of "expecting $200 and paying >$600". Your agent was not exceptional - good or bad. The door works
Robert Long
A Response from: Jim Rapp

Thank you for taking the time to speak to me today regarding your experience. I'm glad we were able to come up with a suitable resolution for your experience. If you have any further questions or concerns, please feel free to call me.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Very courteous and knowledgeable addressed our issues and was very helpful with questions I had regarding entry and exit using the system.
Jim Zitelli
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Brian did an excellent job. He gave us options, and performed the sevice with expertise. He was polte, friendly, and had answers to all our questions.
Nina Peck
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

One of the springs broke, at 8pm Tues Nov 20, 2 days prior to Thanksgiving. Precision Garage door, came this next morning at about 0930 am. Quick response. The tech showed me many price numbers? on a 8 1/2 X 11 note pad. By the time the tech finished the job ( 2) both springs replaced and also bearing replaced. I was a little shock on the repair cost $ 880.00. I paid via credit card on the tech's credit card machine. I have yet to be given a detail or any invoice receipt? I would really like to receive a detailed paid invoice! I have absolutely no ideal how much they charged for these repaired items?
Stephen Martin
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Great service provided on our garage door repair by your very professional technician. Thank you.
Donna Gump
Service Provided:
Broken Garage Door Spring Repair
Review:

I thought I needed a new motor, it worked but I couldn't get my openers in sync. Brian Harmon let me know a new motor isn't necessary, showed me what to do, sold me a remote, and sync my cars. He could have sold me a motor, but went the honest route instead of the sale. He is a great representative for your company and reflects well on ownership and honest values that you instill in your employees. I recommend your company to friends and neighbors.
Tom Crew
Service Provided:
Garage Door Opener Repair
Review:

Fast and responsive, the technician, Brian, was super professional and offered great advice on how to keep my garage door working at its best.
Amanda Pope
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

This is the 3rd time in 10 years that I have used Precision for garage door related issues. Always been very satisfied. Technician Brian Harmon was very pleasant, knowledgeable, and fixed my issue. I do not agree with the $20 fuel surcharge at this time as gas is not that expensive. This is just another profit add on at a time when it is not justified. I understand you have a franchise business to run, just do not take advantage of customers when they have an emergency or need that must be fixed / serviced. Brian Wells, COL, USA, Retired
Brian Wells
Service Provided:
Garage Door Repair
Product:
Rollers