They had an add stuck to the front page of the paper with coupons on the back. I called and the person who answered was friendly and helpful. They sent someone to my home the next day. He was courteous and helpful. I now have a very quiet and nice looking garage door opener. I would definitely recommend this company.

- Shirley Brod

My service tech was Austin I told him the problem that I had. He did a quick assessment let me know the price. I said it was ok do it. The work was done in a half hour. I would call precision garage again for any future work .

- Gerry Randolph

Great service and very knowledgeable and very friendly. Everything works better than it did before. Very happy with the results. A big thank you to Jimmy!

- Douglas Burfeindt

I purchased my new home in 1998. Garage door has had a few repairs in 22 years but this was major. Motor went bad and all parts had to be replaced except the door. Matt arrived clean, professional and wore a mask. After inspection he gave me options of what to do, we went with the belt option. So happy on my decision, you cannot even hear the door. he told us to not come in while he was working which was hard. Poor guy has to work in the hot garage with the door open. All is well.

- Lori Boylan

We had Carlos come out to our home to give us an estimate for a new garage door for our home. He was very knowledgeable and caring and answered all of our questions and did not pressure us at all. We signed a contract a few days later to have a new specialty door put up. We waited the 3 weeks and set up a date when they called to install. When the guys came out to install they found an issue that needed to be addressed by their contractor and assured us it would only be a few days. After a week of not hearing from anyone we called the office of Precision again and they promised to check on it. Another week went by and no response so we called Carlos and within 5 minutes he got the contractor to set up an appt. to come out. Then the day he was to come he forgot and it was finally done yesterday which was almost 2 months from when we signed the contract. I think there is just a communication issue with the office and the contractors, not the salesmen or installers. Apparently the existing stud framing around the door opening was not adequate to support new heavy door, The contractor told us that this is very common and he sees this all of the time. We were never told that this may be an issue, or may come up. A mention that this may exist before the construction started would be helpful since it cost us another $400. Before the old door was removed the wall can be sounded or even some of the sheetrock removed for inspection. The install team lead by Tyler were wonderful and they did a great job and explained how everything works before they left and everything was left clean.

- Edwin Skrobacz

Thank you for taking the time to provide your feedback, we appreciate it whether positive or negative. We're so sorry that we weren't aware of the framing issue ahead of time, and that it caused a delay in your install. We have addressed the communication errors in house with management and have new protocols in place. We are so sorry that we failed you regarding this. Unfortunately the contractor is not employed by us, and we're so sorry that he missed your appointment. We are definitely working on this to make sure it never happens again. For the future, we will do our best to provide multiple referrals to avoid this from happening in the future. Thank you so much for your feedback, it is very important to us.

Precision Garage was very professional and transparent in their repair process. I also appreciate that they came out late to diagnose and fix my issue. Robert was my technician, and he was great. He gave me options for the repair, explained to me what caused my door to break, took necessary COVID-19 precautions, and did quality work in an appropriate amount of time. Hopefully I won't have issues in the future, but if I do, I would call them again.

- Brandon Savio

I’ve had 6 garage doors installed on 4 of my houses by Precision Overhead Garage Door Service. That’s the reason that I keep coming back to them. This service request was intended to replace worn out belts on two of my door openers. Jason, the technician, Couldn’t repair the openers due to their age (18 years old), but he also found the lift spring was bad on one of the doors. He replaced it, lubricated all rollers, hinges and tracks. Jason was very good, efficient, courteous and quick.

- Gary Leino

Mr. Johnson was very professional , I will be using & recommending ur company again

- Steve Rowell

Great work! Responded quickly and came out on a Sunday.

- Mary anne Massolio

Great service and our tech Joshua was fantastic He was very professional and knew what he was doing.

- Oreste Garcia

Jason was actually early which was appreciated. He explained everything that needed to be done, gave us a few options for our garage door issue. He did a great job, door has never been this easy to open!

- Tracey S

Jeremy was awesome and I can't say enough good things about him. He was very knowledgeable and explained everything very clearly and thoroughly. There was some confusion over a quote that was given over the phone but he honored the quote without hesitation. The job was completed quickly and efficiently. I will definitely recommend Precision to family/friends. Jeremy is top notch and a true asset to your company!! Thank you!

- Linda Vorce

Jeremy reviewed prior work and invoices,inspected and evaluated our garage doors and attached hardware. After assessment, Jeremy quickly and efficiently repaired the door by replacing the spring. He was friendly and professional at all times. Pricing was fair and I highly recommend Precision Door Service will continue to use them for my garage door needs. Dan Hefner

- Dan Hefner

crew was very knowledgeable and courteous.

- Doug Rose

The Sales Rep -Chris was very professional and courtesy. The Garage door was on special order and when it came it was scheduled for an installation on a Saturday. The Installers Luke and ??? were awesome. They did a great job explaining what they were going to do. They hauled away the old door, installed the new door with the new WiFi garage door opener. Luke made sure I understood the new door, the garage door opener and programmed my car as well. Great Job...….

- Chris Tluczek

I was impressed with the sales rep. I called about 11:15 PM. To my surprise, I was talking to a real person and not a recorder and leaving a message in hopes that someone would get back to me. So I appreciated that very much. The rep was kind and patient. It was easy and direct to get an appointment. Very pleased with the way everything turned out. thank you very much. Joshua Page has a great work ethic and was kind and professional.I would recommend your service. Thank you very much. Pete DeVita

- Pete Devita

We had a spring break. I called at 6:30am Saturday morning 11/30 and Precision had a tech at our home by 9:00am We ended up getting a full garage moving parts replacement, what we had was very old and worn. Our Tech, Wesley was very knowledgeable and friendly. Only took about 1 1/2 hours. Highly recommend Precision for any garage door repairs.

- Renee Russo

Justin Scott excellent. Two remotes not working. Problem described as unknown interference. Added length to antenna and replaced remotes. problem solved, Thanks

- Donald Edington

Sherman was the tech's name who just finished installing my new garage door. Arrived the exact minuet he said he would. Did the job in exactly the time he said it would take and did it with precision, skill and care. Door looks great, works great. Sherman cleaned everything, took the time to explain all the operation, provided all paperwork, warranty, instructions, and was promptly off to impress another customer. Thanks

- Steve Phillips

This was a repair broken spring. You were the only company that would give me next day service which was a Saturday, All the others I called would only give me sometime next week. Also your Technician was very knowledgeable, and inspected the entire system and told me exactly what I needed. Thanks I give you 5 Stars an d I will recommend you to my friends and family.

- Donald Heap

Used you before

- George Ballman

Excellent response to my phone call that my garage door would not open or shut. A few hours after my call, I open my door to see the smiling face of the repair man. I think his name was Isaac. He was cheerful, and he repaired my door in a few minutes. It is wonderful to know that when a call to Precision is made, they aren't kidding when they say you will have your problem solved on the same day. Thank you very much!!

- Darlene Tackett

Technician arrived promptly, took care of problem and was friendly and personable. Give him a bonus.

- Carl Crosson

Excellent company. Very pleased with the products and services of this company. The employees are caring, knowledgeable, and truly committed to quality. Thank you for being there for me when I needed assistance.

- Joan Rogers

Excellent warranty service!

- Simon Ozer

Everything was nice, but paid more than expected

- Iris Ayala

The service was performed in very professional manner. I received service within 3 hours of my call. I was explained what was wrong and was given a reasonable price for the new opener and springs.

- Pamela Evans

Our 15+ year old garage door opener had been failing intermittently and I asked John P to give me options for repair/replace; he evaluated the entire door system, not just the lift, and gave me several options - we chose to replace the opener and all the rollers and we couldn't be happier - the door no longer shudders and shakes, and the new belt drive is basically SILENT - WOW! What a difference!

- Jeff Cole

Excellent service, I would recommend your service

- Sandra Larson

Service performed was outstanding. No pressure to replace garage door opener, simply explained options. Alejandro was awesome, polite, professional and very competent. Quality work, quality equipment.

- Cynthia Pritchett