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Reviews for Robert Trotter
Thomas(teb capital llc) Bass
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Started out as a single car garage spring needing replaced for $120 or i could pay more if I wanted a 5 year green spring. When technician arrived, he noticed cables were missing. I asked for a quote, but he wanted to measure spring first. I went ahead and called spring guy I use in Jax (Casey) and he said shouldn’t be an up charge. He says same amount of labor whether replacing cables or not and materials under $10. When I went back outside, the tech quoted me $100 for cables. When I pushed back, he asked his boss what they could do and lowered $100 down to $40. When I verbally confirmed The green spring would be warranted for 5 years, the technician said they wouldn’t warrant spring because other components weren’t new and would impact life expectancy of spring of ALL components weren’t replaced. I kindly asked him to leave.
Service: Broken Garage Door Spring Repair
Patrick Mcdermott
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Robert was delightful, efficient, explanatory and helpful. Our original garage door equipment simply wore out after 32 yrs, and to our shock we suddenly found we could not open the garage door! this was a panicky experience given it was late friday afternoon with only 2 working days before Christmas. We are so grateful Precision had a technician available on such short notice - Robert was at our house within 2 hrs and the door was back working within 5 hrs. Robert explained every option to us and did not pressure us toward any. We are very grateful to him and to Precision for helping us in what could have been a big problem for the holiday.
Service: Broken Garage Door Spring Repair
Product: Springs
Cherrie Dusendang
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
My service tech Robert Trotter was excellent!!! Very nice and explained everything to me and the cost. I would definitely recommend Precision Door Service to anyone who asks.
Service: Garage Door Opener Install
Product: Garage Door Opener
Lidia Silvera
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Good job, professional and on time
Service: Garage Door Repair
Product: Springs
Mary Beal
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Outstanding Customer Service and Job! With a speedy response time to my call, Service Technician Robert Trotter assessed issue (garage door opener motor was running but door would not open) and he determined cause for malfunction. He offered options of a repair - or replace and clearly explained the choices of each option and cost. I chose a new opener rather than fixing the older broken unit. Robert did an excellent job and I am back in business. Precision will always get my vote!
Service: Garage Door Opener Repair
Product: Garage Door Opener
Michelle Rusnak
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The technician Robert Trotter was on time was so polite and respectful explained what i needed to be done on my garage door he saved me a lot of grief he was wonderful your company is fantastic i would recommend you to everyone i no.Thank you for doing a great job.????
Service: Broken Garage Door Spring Repair
Robert Case
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Robert came out on a Sunday (usual business day for them), was professional, kind gave options I never felt any pressure and he got everything done that afternoon at a reasonable price. If anyone needs any garage door work done I would recommend contacting Precision. Robert Lutz, Fl
Service: Garage Door Opener Install
Product: Garage Door Opener
Joe Whitenton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Technician Robert Trotter replaced the springs on our 16" door. Robert was very knowledgeable relevant to the mechanics of the door and the components that needed to be replaced.
Service: Garage Door Repair
Product: Springs
License
License #CRC-1329612