Really it should be zero stars but the system required me to send a rating. I was almost completely ripped off by Precision. I called the company thinking it was service and name you can trust. The tech came out and told me my garage door system was destroyed and it would cost nearly $3000. I then called another company and they sent a tech out who repaired the system for an “emergeny” service fee of $300. I am incredibly disappointed by the sales tactics employed by Precision. I will never trust the company after this. It is deplorable.

- Anonymous

Expectation met ! Installer was prompt, courteous and professional ! I am glad I called Precision .

- Agnes Santos

Prompt and great service provided by Robert T. Very please with his work. He replaced my garage springs, bearings and shaft. He also fixed the rattling noise my garage door made when opening and closing it. I will definitely recommend them to anybody!

- Beatrice Moore

I can always count on excellent service

- Reggie Reed

Rob did an awesome job. Very impressed with his work.

- Steven Gand

Precision is one of the few top notch companies in general that I have experienced since moving here 16 years ago. What a pleasure to have quick service, and courteous, kind professional treatment along with excellent handling of the job at hand. Robert was confident, detailed, friendly and made the process easy for me of updating the operating system of my 20 year old garage door. You get what you pay for! Thank you again, Robert!

- Carole Barone

Outstanding service in every way! Technican Trotter was on time, knowledgeable, efficient and extremely professional! Highly recommend….

- Richard Ortiz

Robert Trotter was very professional and friendly. He explained everything and the issues and was happy to agree to additional work to have the door work proper. Thanks Robert for the conversation as well.

- Roger Buckley

5 Stars business and staff Professional, precise, polite, well educated, fast responce to your call. Thank you

- Rahim Abbas

Quality work. Please do not lose your employee Robert. Good worker and polite. Please take care of him. He is an asset to your Company. Sincerely Tony Rodrigues

- Antonio Rodrigues (husband)

Robert was awesome!!!! He was on time, knowledgeable, and very nice. I would recommend Precision to everyone!

- Susan Minor

Outstanding job and very professional.

- Derek Hughes

Robert performed a complete inspection of my garage door system and well explained the options that I had for repair. He completed the spring repair in a timely manner and got the system back in operation.

- Frank Dlugos

We had Robert Trotter repair our garage door. Great job. Very informative and very personable. I would ask for him if ever I needed anything else.

- Peggy Thompson

The technician, Robert was excellent. Robert called before he arrived, showed up as promised, and did outstanding work while on the job. Robert was very pleasant, personable and I would have him back to my home any time I need garage door work again. Thank you Precision for providing such a skilled technician to repair my broken garage door.

- Dave Cutler

Thank you for sending the best for my garage door opener replacement yesterday. Robert was professional and knows his craft. Very courteous and helpful. Thank you!

- Steven Foster

I’m upset about what the tech sent out to my house and charged me $160.00 for 2 simple garage openers. I was told it would cost $39.95 each and I bought 2. The tech double charged me.This was a shock to me. I would like to know why I was overcharged and I would like a refund of $80. This is out ravenous and I will not call for additional service again unless I’m compensated. In Sept 2019, I believe I had work done that was quite expensive too. Springs etc for a 7 year guarantee. Please heck your records. Unsatisfied customer, Sandra Fisher 813 335 1932.

- Sandra Fisher

Very satisfied. Technician Robert Trotter did an excellent job.

- James Curcio

Precision Garage was very professional and transparent in their repair process. I also appreciate that they came out late to diagnose and fix my issue. Robert was my technician, and he was great. He gave me options for the repair, explained to me what caused my door to break, took necessary COVID-19 precautions, and did quality work in an appropriate amount of time. Hopefully I won't have issues in the future, but if I do, I would call them again.

- Brandon Savio

Have used precision for the last ten years and haven’t disappointed yet. Technician couldn’t have done a better job. Knowledgeable and courteous.

- David Pennington

Robert was over today to take care of a broken garage door opener problem. He was very professional and explained what needed to be done to make the garage door operational. There were three levels of service available to fix the problem. Robert explained everything in great detail. We are totally satisfied. I hope I never have to see Robert again (LOL) but if I need garage door service, Robert is my go-to technician.

- Frank Fusco

Excellent response and service

- Robert Steiner

Had to have a new motor put in and it is working great I love my technician he is Fantastic very reliable very informative Robert is great Precision is a Fantastic Company.

- Michelle Rusnak

I needed a new garage door spring and cables for my townhome. Same day service arrived much earlier than estimated. Tech Robert was professional and friendly and gave 3 options. He also gave some maintenance tips.

- Steven Demask

Started out as a single car garage spring needing replaced for $120 or i could pay more if I wanted a 5 year green spring. When technician arrived, he noticed cables were missing. I asked for a quote, but he wanted to measure spring first. I went ahead and called spring guy I use in Jax (Casey) and he said shouldn’t be an up charge. He says same amount of labor whether replacing cables or not and materials under $10. When I went back outside, the tech quoted me $100 for cables. When I pushed back, he asked his boss what they could do and lowered $100 down to $40. When I verbally confirmed The green spring would be warranted for 5 years, the technician said they wouldn’t warrant spring because other components weren’t new and would impact life expectancy of spring of ALL components weren’t replaced. I kindly asked him to leave.

- Thomas(teb capital llc) Bass

Robert was delightful, efficient, explanatory and helpful. Our original garage door equipment simply wore out after 32 yrs, and to our shock we suddenly found we could not open the garage door! this was a panicky experience given it was late friday afternoon with only 2 working days before Christmas. We are so grateful Precision had a technician available on such short notice - Robert was at our house within 2 hrs and the door was back working within 5 hrs. Robert explained every option to us and did not pressure us toward any. We are very grateful to him and to Precision for helping us in what could have been a big problem for the holiday.

- Patrick Mcdermott

My service tech Robert Trotter was excellent!!! Very nice and explained everything to me and the cost. I would definitely recommend Precision Door Service to anyone who asks.

- Cherrie Dusendang

Good job, professional and on time

- Lidia Silvera

Outstanding Customer Service and Job! With a speedy response time to my call, Service Technician Robert Trotter assessed issue (garage door opener motor was running but door would not open) and he determined cause for malfunction. He offered options of a repair - or replace and clearly explained the choices of each option and cost. I chose a new opener rather than fixing the older broken unit. Robert did an excellent job and I am back in business. Precision will always get my vote!

- Mary Beal

The technician Robert Trotter was on time was so polite and respectful explained what i needed to be done on my garage door he saved me a lot of grief he was wonderful your company is fantastic i would recommend you to everyone i no.Thank you for doing a great job.????

- Michelle Rusnak